- Can apprenticeship students access wellbeing support?
- Looking after your wellbeing as an apprentice
- What mental health and wellbeing support is available?
- How can I get support outside normal hours?
Can apprenticeship students access wellbeing support?
Yes. As an apprenticeship student at the University of Hertfordshire, you can access all University wellbeing services, including while you are in the workplace and outside term time.
Looking after your wellbeing as an apprentice
Balancing work, study and everyday life can be rewarding, but it can also be challenging.
The University recognises that apprentices often have different experiences from other students. It is common to feel stretched between your responsibilities at work and university.
You may sometimes feel:
- Like you are not a "real student" at university
- Like you are not fully productive at work
These feelings can lead to:
- Imposter syndrome in both settings
- Pressure to constantly prove your value
- Difficulty asking for support
You do not need to wait until things become overwhelming before seeking help. Whether you are experiencing stress, anxiety, low mood, challenges at work or university, or simply want someone to talk to, support is available.
Being an apprentice means learning and developing in both the workplace and at university. Looking after your wellbeing is an important part of that journey.
What counselling and mental health support is available?
The Counselling and Mental Health Service can support you if you are:
- Feeling pressure to perform at work and university
- Feeling stressed or overwhelmed
- Finding it difficult to balance your apprenticeship, studies and personal life
- Looking for advice about managing your wellbeing
- Unsure what type of support is right for you
This is a confidential service and is separate from your employer. It provides a safe space to talk about any concerns without judgement.
To access Counselling and mental health support:
- Click on the Dean of Students Enquiry Form
- Confirm that you are a current University of Hertfordshire student
- Complete your personal details
- When you reach the question 'What is the nature of your enquiry?' select 'Counselling and mental health support (students) from the drop down menu
- Complete the form and press Submit
You can also speak to your School Apprenticeship Lead if your circumstances are affecting your studies.
How can I get support outside normal hours?
Free and confidential support is available 24 hours a day, 7 days a week through the University's Student Support Helpline, provided in partnership with PAM Wellness.
24/7 Student Support Helpline: 0808 196 3533
You can also access the PAM Wellness app using the University of Hertfordshire code UH101.