Herts SU is a separate organisation from the University, and our Advice Team are uniquely placed to offer students with confidential and impartial advice about any concerns relating to their academic and non-academic experience.
We can provide advice about:
- How to understand and navigate university policies and procedures, including advice and information about;
- Academic appeals
- Extension and Exceptional Circumstances requests
- Academic misconduct investigations
- Non-academic misconduct investigations
- Fitness to practise investigations
- Complaints
- How to navigate issues with housing; such as mediating disagreements between housemates or rectifying disputes with Landlords or Lettings Agents.
We also offer the following services:
- Advisers can attend university meetings or hearings (regarding academic/non-academic misconduct or complaints) with students in a supportive capacity.
- Free chlamydia/gonorrhoea dual testing kits, condoms and pregnancy tests are available from our offices.
- You can report hate crimes or incidents through our services as we are a third-party hate crime reporting centre.
You can learn more about how we support students, and how easy it is to get in touch with our team of Advisers via our webpages on the Herts SU website.
Herts SU Advice Centre
We are open Monday to Friday: 10 am - 4 pm
E-mail Us: advice@hertssu.com
Or request an appointment with our team by completing this quick online form.
Students' Union
Hutton Hub
College Lane
AL10 9AB
