Skip to main content

Advice & Support with Herts SU (Students' Union)

We're here to help you throughout your time at uni

Herts SU is a separate organisation from the University, which means our Advice & Support team are uniquely placed to offer students with confidential and impartial advice about any concerns relating to their academic and non-academic experience.

 

Advice & Support We Provide

We can provide advice on...

  • How to understand and navigate university policies and procedures, including advice and information about academic appeals, extension and exceptional circumstances requests, academic misconduct investigations, non-academic misconduct investigations, fitness to practice investigations and complaints
  • How to navigate issues with housing, such as mediating disagreements between housemates or rectifying disputes with Landlords or Lettings Agents

We also offer the following services...

  • Advisers can attend university meetings or hearings (regarding academic/non-academic misconduct or complaints) with students in a supportive capacity
  • Students can access free chlamydia/gonorrhoea dual testing kits, condoms and pregnancy tests from our offices
  • You can report hate crimes or incidents through our services as we are a third-party hate crime reporting centre

 

You can find out more about how we support students and book an appointment with us here.

 

Contact Us

Herts SU Advice and Support

Hertfordshire Students' Union

Today 10:00 - 16:00
Our team aims to respond to email queries within 2 working days or less. Pre-booking appointments is advised. Please contact the team via email or complete our online appointment request form to do this.
Herts SU, College Lane