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Alexa Skill

The Ask Herts skill can be downloaded to your Amazon Alexa devices to connect with university support services

The Ask Herts Alexa skill is available to download to your Amazon Alexa device.

Download Ask Herts Alexa Skill

You can Ask Herts questions about university life, administration, and your studies.

Questions Ask Herts can help with

Say "Alexa, Ask Herts..."  followed by one of these options

Get support

  • How do I get help?
  • I need help
  • How do I get technical support?
  • How do I report an emergency?
  • I have an emergency

Getting started

  • How do I register?
  • How do I access my joining instructions?
  • How do I open a bank account?
  • How do I request a bank letter?
  • How do I make a payment?


  • How do I change my name?
  • How do I change my email address?
  • How do I change my phone number?
  • How do I change my address?

IT Services

  • How do I access my timetable?
  • How do I access StudyNet?
  • How do I download the mobile app?
  • How do I change my password?
  • How do I reset my password?
  • I forgot my password
  • How do I connect to wifi?

Got a suggestion?

Our Alexa Skill is a new initiative, we will be adding new abilities regularly.

If you have any suggestions for abilities you would like to see in our Alexa skill please send us feedback using the option below.

Contact Us

Helpdesk - Library and Computing Services

Library and Computing Services

Today - Open 24 Hours
Please refer to the LCS Service Status page for updates on service availability. Online and telephone support is available 08:00 to 17:00 Monday - Friday with telephone support only available outside of these times