- Can I book a University accommodation room tour?
- How do I book a room tour?
- Can I get support with accommodation?
- How do I book a one-to-one support session?
- How do I contact the accommodation team?
Can I book a University accommodation room tour?
Yes. If you'd like to see University accommodation before making a decision, you can:
- Book a room tour
- Request a callback if you cannot visit in person
This service is available for both new and returning students.
How do I book a room tour?
Contact the Accommodation Sales Team:
Email: accommodationsales@herts.ac.uk
Phone: 07889 652495
Ask for Pru to arrange a room tour or discuss your accommodation options.
Can I get support with accommodation?
If you are already living in University accommodation and need help, the Residential Allocations Team offers free, confidential drop-in sessions.
They can help with:
- Accommodation applications
- Room move requests
- Booking enquiries
These sessions are for accommodation-related queries only.
They cannot help with accommodation payments or deposit questions. For these enquiries, contact Student Accounts.
How do I book a one-to-one support session?
To arrange a support session:
- Complete the accommodation drop-in session form
- Tell us what support you need.
- Choose a suitable appointment time.
The team will confirm your session based on your availability.
How do I contact the accommodation team?
Contact the team if you:
- Want to book a room tour
- Need advice about your accommodation options
- Need support with your current accommodation