- Why should I set up Consent to Share (CTS)?
- How do I set up Consent to Share with Student Finance England ?
- Can I give one-off Consent to Share?
Why should I set up Consent to Share (CTS)?
The Student Funding and Financial Support team can answer general questions about Student Finance. However, Student Finance England cannot discuss details of your application with us unless you give Consent to Share (CTS).
By setting up CTS, we can:
- Discuss your application with Student Finance England
- Help identify problems with your application
- Advise you on the next steps needed to resolve any issues
This can make it easier for us to support you if there are delays or problems with your funding.
How do I set up Consent to Share with Student Finance England ?
How do I set up Consent to Share with Student Finance England?
To allow the University of Hertfordshire to discuss your Student Finance application with Student Finance England (SFE), you need to set up Consent to Share (CTS).
Option 1: Upload a Consent to Share form
Upload the Consent to Share Form to your SFE online account for processing.
Option 2: Contact Student Finance England
If you cannot upload the form, call Student Finance England on 0300 100 0607 and ask to set up Consent to Share for the University of Hertfordshire.
You will need:
- Your Customer Reference Number (CRN)
- The organisation name: University of Hertfordshire
- Your relationship to the organisation: University
- A password of your choice
- An expiry date for the consent (for example, the end of the academic year or your course end date)
Can I give one-off Consent to Share?
Yes. If you are on the phone with the Student Funding and Financial Support team, you can give verbal consent for us to speak to Student Finance England on your behalf.
This allows us to:
- Discuss your Student Finance account
- Request information about your application
- Ask for forms or letters to be sent to you
What one-off consent does not allow
One-off verbal consent does not allow us to:
- Make changes to your Student Finance account
- Update your personal details
- Change your payment or bank details
If you need changes made to your account, you must contact Student Finance England yourself.