- Why should I set up Consent to Share (CTS)?
- How do I set up CTS with Student Finance England?
- Can I give permission for a One off Consent to Share (CTS)?
Why should I set up Consent to Share (CTS)?
The Student Funding and Financial Support team can contact the Student Loans Company for general questions about your Student Finance application. However, Student Finance England (SFE) cannot share detailed information with us unless you give Consent to Share (CTS).
Once you set up CTS:
- SFE can discuss your application with us fully.
- We can help identify any problems with your application.
- We can guide you on what steps to take to fix the issue.
How do I set up CTS with Student Finance England (SFE)?
To give the University permission to speak to Student Finance England (SFE) about your application, you need to set up Consent to Share (CTS).
Option 1: Upload the form
- Upload the Consent to Share Form to your SFE online account so it can be processed.
Option 2: If you cannot upload the form
- Contact SFE by phone: 0300 100 0607
- Tell them you want to set up Consent to Share for the University of Hertfordshire.
SFE will ask you for:
- Your Customer Reference Number
- The University’s name: University of Hertfordshire
- Your relationship to us: University
- A password you choose (e.g., Herts1)
- The expiry date for CTS (e.g., end of the academic year or your course end date)
Can I give permission for a One-off Consent to Share?
You can give the Student Funding and Financial Support team permission to speak to Student Finance England (SFE) while you are on the phone with us.
You must give verbal consent, which allows us to:
- Speak to SFE on your behalf
- Ask for information about your account
- Request forms or letters to be sent to you
However:
- This one‑time verbal consent does not allow us to update your account or change payment details.
- You must ask SFE yourself if you need any changes made to your account.