Where do I pick up my hoodie?
We invite all new students to collect their hoodie at the start of the new academic year. We will have collections points on both campuses: Chapman Lounge on College Lane and Gatehouse on the de Havilland campus. An invitation link will be emailed to you where you can book your collection time slot.
I can't get to campus to pick my hoodie up on the available dates. Can I get it another time?
Hoodie distribution is open from 25 September to 20 October with collection points open 9am-4pm Mon-Wed and Fri, and 11am-6pm Thurs.
Can my friend collect my hoodie for me?
Yeah sure! Simply make your booking and then forward your confirmation email with the QR code on to them to pick up on your behalf. Please remember, your confirmation email contains your unique QR code which can only be used once.
How do I know which size hoodie to get?
Check out our hoodie size guide in advance of collecting your hoodie, as we won’t be able to provide you with another one if it doesn’t fit. Please note that stock for each size is limited. All measurements are in inches.
| Small | Medium | Large | Extra large | XX large | |
| Chest | 20.5 | 21.5 | 22.5 | 23.5 | 24.5 |
| Length | 26 | 27 | 28 | 29 | 30 |
| Sleeve length | 23.5 | 24.5 | 25.5 | 26.5 | 27.5 |
My size is out of stock. Will you get more in?
Unfortunately, no. We order a set amount of stock for each year group, so sizes are available on a first come, first served basis. Once a size has run out, we are not able to get any more.
The hoodie I collected is too small/big for me. Can I swap it?
Once you’ve collected your hoodie you are unable to swap. But feel free to ask a friend if they fancy switching!
I lost my hoodie (or gave it to a friend/family member) can I get another one?
Unfortunately, our hoodies are available as a one off to new students, so we are unable to give out more. If you choose to give your hoodie to someone else or lose it, you are not able to claim another one. Desperate for a Herts branded hoodie? Our SU might have some other designs available to buy.
Can I get a different colour?
Our Go Herts hoodies are limited edition and are only available in the grey.
I’m no longer near/on campus. Can you deliver the hoodie to me?
Sorry, unfortunately we cannot send hoodies out to any students. You can, however, ask a friend to collect on your behalf. If you would like a friend to collect your hoodie, please book a date using your details, and forward the email with the QR code on to your friend as they will need this when they collect your hoodie.
I’m a new student who hasn’t been offered a hoodie. Why is this?
All eligible students will be contacted about collecting a hoodie. If you haven't had an email and think you are eligible, please get in touch with us at hoodies@herts.ac.uk.