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Living in accommodation on campus
Resident Life Officers
We’re here to make sure you have the best experience possible whilst living in University accommodation. On this page, you'll find useful information about living in halls of residence and what support you can access.
If you're having any difficulties in accommodation or just need to speak to someone, please contact reslife@herts.ac.uk or phone a Residence Life Officer directly.
The team is available to help you during office hours Monday – Thursday 8.30am – 5pm and Friday 8.30am – 4pm.
Resident Assistants (RAs)
Our Support Service is available 24 hours a day and 365 days a year, including Christmas and Bank Holidays.
After 5pm Monday-Thursday, 4pm on Fridays, or during the weekends please phone our Resident Assistants on 01707 281010 and a member of staff will attend as soon as possible. Resident Assistants are students just like you but they have received intensive training to help ensure that you always feel supported in all matters.
Who Can Help?
Residence Life Team |
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| Security or RA (Resident Assistant) | Out of hours support | 01707 281010 |
| Diane Kendrick | Residence Life Safeguarding Manager | (Int. 77370) |
| Charlie Wright | Deputy Residence Life Manager | 01707 284062 (Int. 4062) |
| Alyssa Lever | Residence Life Officer | 01707 285954 (Int. 5954) |
| Jessica Smith | Residence Life Officer | 01707 281163 (Int. 1163) |
| Mohammed Irfan | Residence Life Officer | 01707 284697 (Int. 4697) |
| Yannick Bhatt | Residence Life Officer |
01707 281169 (Int. 1169) |
|
Eleanor Rousell |
Residence Life Engagement & Events Officer |
Examples of the types of things we can help with are given below but please remember, if you are not sure, call:
- If you are feeling unwell or very depressed
- If you are being threatened or harassed
- If you have seen or suspect drug misuse
- If you wish to make a serious noise complaint
- If you are locked in or out of your room
Residential Allocations
Please direct any queries regarding the allocation of your room to the Allocations Team either by visiting them in the Student Centre or contacting the team via email at accommodation@herts.ac.uk.
Residence Life Programme of Events
The Residence Life team hosts a programme of weekly events throughout your stay with us which provides opportunities to enhance life skills, make new lasting friendships and help your wellbeing to support your learning experience.
Some of the events we run include:
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Pet Therapy |  |
Games Nights |
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Sports Sessions |  |
Tournaments |
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Craft Nights |  |
Meet and Greets |
Students living in halls, can attend all our sessions for free. For most of our events all you need to do is turn up to the location at the date and time advertised. In some cases, these will be ticketed, and you can book your place through the relevant advertised links.
You'll find information about all the latest events around the accommodation, common rooms, helpdesks, and our dedicated Instagram and TikTok pages. Make sure to give us a follow!
If you have any queries regarding our Residence Life programme of events you can contact us by email reslife@herts.ac.uk , message us on Instagram @hertsreslife or call 01707284062.