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Student Accommodation - Residence Life

If you live in University accommodation and need assistance, help is available 24 hours a day, 365 days a year

 

Student Support On Campus 

 

Halls of Residence 

Resident Life Officers
We’re here to make sure you have the best experience possible whilst living in university accommodation. These pages are intended to provide you with useful information about living in halls of residence and what support you can access.
If you are having any difficulties in accommodation or just need to speak to someone, please do not hesitate to contact reslife@herts.ac.uk or phone a Residence Life Officer directly.
The team are available to help you during office hours Monday – Thursday 8.30am – 5pm and Friday 8.30am – 4pm.

Resident Assistants (RA's)
Our Support Service is available 24 hours a day and 365 days a year, including Christmas and Bank Holidays. So after 5pm Monday-Thursday, 4pm on Fridays, or during the weekends please phone our Resident Assistants on 01707 281010 and a member of staff will attend as soon as possible.
Resident Assistants are students just like you but they have received intensive training to help ensure that you always feel supported in all matters.

Who Can Help?

Residence Life Team

   
Security   01707 281010
Diane Kendrick Residence Life Safeguarding Manager  01707 281169 (Int.1169)
Charlie Wright Deputy Residence Life Manager  01707 284062
Remi Machado Residence Life Officer 01707 284529 (Int. 4529)
Jessica Smith Residence Life Officer 01707 281163 (Int. 1163)
Mohammed Irfan Residence Life Officer 01707 284697 (Int. 4697)
Claire Bain Residence Life Officer 01707 285954 (Int. 5954)
Yannick Bhatt  Residence Life Officer  

Eleanor Rousell

Residence Life Engagement & Events Officer

 

Examples of the types of things we can help with are given below but please remember, if you are not sure, call:

  • If you are feeling unwell or very depressed
  • If you are being threatened or harassed
  • If you have seen or suspect drug misuse
  • If you wish to make a serious noise complaint
  • If you are locked in or out of your room.

Residential Allocations 
Any queries regarding the allocation of your room should be directed to allocations team either by visiting them in the Student Centre or contacting the team via email at accommodation@herts.ac.uk.

Contact Us

Emergencies

Security

Today - Open 24 Hours
Security Control Room, College Lane and de Havilland

Community Student Support Officer

Office of the Dean of Students

Today 08:30 - 17:00
We are out of the office quite a lot, due to carrying out regular off-campus house visits. If you call please leave a message.
Room B440, College Lane

Accommodation Helpdesk

Student Life

Today 08.00 - 20.00
Accommodation Helpdesk, College Lane
Today 08.00 - 18.00
Accommodation Helpdesk, de Havilland

Residence Life Team

Office of the Dean of Students

Today 08:30 - 17:00
Outside of office hours, in an emergency please contact Security (01707 281010 internal 1010)
B440 , College Lane
Today 08.30 - 17.00
Residential Services Office , De Havilland Campus