Immigration advice in the UK is regulated by the OISC (Office of the Immigration Services Commissioner). The Immigration and Asylum Act 1999 made it unlawful for anyone to provide unregulated immigration advice or immigration services.
The Student Immigration Advisers, part of the Student Immigration Team (Advice), are specifically trained to supply immigration advice and guidance to staff and students, in accordance with OISC regulations.
The rules relating to immigration and visas are complicated, and are subject to change. It is important that students and staff get the right advice so always refer immigration matters to the Student Immigration Advisers.
Guidelines for the provision of immigration advice within the University of Hertfordshire can be found on our StudyNet page.
**PLEASE NOTE** - Due to the current Covid-19 outbreak and to ensure compliance with the Government social distancing rules, the Student Immigration Advisers are only contactable via email at this time, until further notice.
Student Immigration Advisers are only permitted to offer immigration advice within their areas of competence. There are certain areas, including asylum and settlement that they are unable to offer any immigration guidance on. If you have an urgent immigration question then advice and information are available from other sources:
- The Joint Council for the Welfare of Immigrants (JCWI)
- UKCISA – UK Council for International Student Affairs
UKCISA is an excellent source of information for international students and their web pages are often referred to in Student Immigration Adviser's StudyNet pages. Their student advice line is open Monday – Friday 1pm - 4pm 020 7788 9214
If you do need to speak to a lawyer about immigration matters then first make sure that they are immigration specialists regulated by the Law Society.
- Law Centres provide independent specialist legal advice, assistance and representation service on a variety of welfare law issues. Not all Law Centres specialise in immigration law so check first. The Luton Law Centre can offer immigration advice.
We have put together some handy induction guides for you on our Studynet pages - we would strongly encourage all new international students to watch them, so that you understand the different conditions of your visa and how you can remain compliant with your visa conditions. Look under the section called 'Welcome to UH' for the induction guides.
'Introduction to the Student Immigration Team (SIT)' is a brief overview of both the Advice & Compliance teams, and highlights some of the ways that the teams can support you with immigration matters.
'Immigration Matters' has been split into 3 bitesize sections (you'll need to watch all 3 to get the complete guide). This guide aims to to show you why visa compliance is so important, both for you and the University.