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Report a repair

Need to report a repair, maintenance issue, heating problem, lighting fault or lift breakdown? Find the correct contact details below.

On this page:

How do I report a repair?

During office hours, report repairs and maintenance issues, including lighting, heating and lift faults, using the contact details below.

Repairs on campus (excluding accommodation)

Contact method

Details

On line system

https://cmms.serviceinsight.cbre.eu/requests

Email

campusservices@herts.ac.uk

Telephone

01707 286019 (internal 3019)

Repairs in College Lane accommodation

Contact method

Details

Email

uliving@herts.ac.uk

Telephone

01707 284063

Repairs in de Havilland accommodation

Contact method

Details

Email

Helpdesk.uoh@pinnaclepsg.co.uk

Telephone

01707 808283

How do I report an emergency repair?

If you need to report an emergency repair outside normal office hours, contact Security Control.

Office hours: 08:30 to 18:00

Security Control

  • Telephone: +44 (0) 1707 285555
  • Internal extension: 5555

Security will contact the on-call maintenance engineer to deal with the issue.

Contact Us

Estates Helpdesk

Security

Today 08.30 - 17.00
Mercer Building, College Lane Campus