On‑campus security
- Security team available 24/7.
- All officers are First Aid trained.
- Contact: normal enquiries: 01707 281010 (ext. 1010)
- Emergency: 01707 285555 (ext. 5555)
Personal safety
- Download a safety app (e.g. Hollie Guard).
- Tell a friend/flatmate where you’re going.
- Keep bags zipped & valuables out of sight.
- Be alert at cash machines.
- Stay extra vigilant at night.
- Don’t hand over money to strangers or unknown accounts.
- Protect yourself from cybercrime (scams, hacking, identity theft).
Secure your accommodation
- Lock windows, doors, and gates.
- Don’t leave car keys or valuables in view.
- Register items at Immobilise.
- Use a lamp timer & keep curtains closed.
- Take laptops/valuables home if away for long periods.
- Dispose of packaging discreetly (don’t advertise new purchases).
- Arrange contents insurance if not included in rent.
- Back up your work regularly.
Taxi safety
- Use licensed taxis/Uber only.
- Uber: check plate, car model, driver photo.
- Pre‑book at busy times.
- Sit in the back seat.
- Keep bags with you (not in boot).
- Track your route with Google Maps.
- Check licence plates & driver ID.
- Pay cashless if possible.
- Always wear a seatbelt.
Hate crime
Incidents of Hate Crime can be reported via the Police non-emergency number 101. In an emergency, where there is an immediate threat to life or property, please phone 999.
- Hate crime includes assault, abuse, intimidation, bullying, arson, theft, or damage.
- Herts SU (third‑party reporting centre).
- Support: speak to Beacon Victim Care Centre: 03000 11 55 55 or Victim Support: 0808 16 89 111
Useful contacts
- OWL App: Free crime alerts & updates.
- Police: Emergency 999, Non‑emergency 101.
- University's Police Team: RUniEnquiries@herts.police.uk
- Herts SU Advice Centre: advice@hertssu.com | 01707 285022 (Mon–Fri, 10am–4pm).
Off‑Campus Support: community@herts.ac.uk | 01707 285165.