What is a Student Support Number (SSN)?
Your Student Support Number (SSN) is a unique number issued to you by the Student Loans Company (SLC). The first time that you make an application to the SLC, you will be assigned a SSN which in most cases will remain with you for life. Your SSN is different to your Customer Reference Number and has the following format: SFDU12345678A.
Where do I find my SSN?
Your SSN can be found within your payment schedule from Student Finance England (or your relevant awarding body), a few pages in, printed below a barcode on the top left hand side of the page. If you are viewing this document from your online account, it should be on page 7.
I can't find my SSN, can you use my Customer Reference Number instead?
Unfortunately not. In order for us to access your SLC record, we need your SSN. If you are unable to find this, you will need to contact Student Finance England, or your relevant awarding body, to obtain it.
When should I provide my SSN to the Student Funding and Financial Support team?
If you applied for funding in time for the 2021/22 Student Finance application deadlines (21 May for new students) and your application has been fully approved with the University of Hertfordshire as the institution, we should already have your SSN. If your application is not yet approved, or you have recently made changes to your application,please email email@example.com to provide your SSN.