ℹ️We are currently receiving a lot of refund requests, so it may take more than 28 days to process yours. Please be patient and try not to send follow‑up emails, as this can slow things down. Thank you so much for your understanding and patience.
Find out if you are eligible for a refund and how to apply.
- Check your eligibility
- Complete the refund application form
- Submit the form and any evidence to support your application
Check your eligibility
Find out how much of a refund you are eligible for by checking our website.
⚠️ There are different liability points throughout the academic year which will impact how much of your fees can be refunded. To check the liability dates please click here these dates do not apply to UH Online students (distance learning) or Research students.
Complete the refund application form
Refunds can only be returned after filling out a tuition fee refund form.
⚠️ Money will only be refunded to the original account that it came from. For International bank transfer refunds, you will need to provide a proof of payment (TT Copy) to support your refund application.
Submit the form and any evidence to support your application
Submit your completed form and any evidence by email to refunds@herts.ac.uk