Turkey and Syria – Information and Support

On this page:

• UK Government and Embassy Information
• Immigration advice
• Assignment extensions and exceptional circumstances
• University accommodation
• Financial support
• Wellbeing and counselling services

UK Government and Embassy information  

The UK Government has created the following information and advice pages to provide updates about the situation in Turkey and Syria and the latest travel advice.  

• Turkey travel advice
• Syria travel advice

If you are concerned about relatives or loved ones in the area, you should contact the relevant embassy.

Turkey

For urgent assistance, you can call the British Embassy in Ankara, Turkey, on +90 312 455 3344 or +44 (0)20 7008 5000, which is available 24 hours a day. Select the option for “calling about an emergency involving a British national” to speak to an officer.

You can also reach Turkish embassy in London on +44 (0)20 7393 0202 or email embassy.london@mfa.gov.tr. They are located at 43 Belgrave Square, London SW1X 8PA.

Syria

For urgent assistance if you need to speak to a consular officer in the UK, call the FCDO in London on +44 (0)20 7008 5000.

Immigration advice 

The Student Immigration Team (Advice) is responsible for supporting overseas students during their stay in the UK, including immigration, money issues, employment, and personal matters. Read more about the team and contact an adviser. 

Assignment extensions and exceptional circumstances

If you feel that you need more time for an assignment, you might be eligible for an extension. Approval for an extension is discretionary, so contact your module/programme leader who will be able to help you.  

Alternatively, you may be eligible to defer your assignment under exceptional circumstances

University accommodation 

University accommodation is available now and for over the summer period if you need it. For more information, and to apply click here. 

Financial support

If you are a home student, contact the Student Funding and Financial Support team for further information. You can also attend one of the team's drop-ins taking place Monday - Friday, 10.00 - 16.00 in person and via Microsoft Teams. To book a slot click here.

Alternatively, if you're an international student contact the Student Immigration Team (Advice) for support. There is also the Overseas Student Hardship Fund that you may be eligible to apply for.

Wellbeing and counselling services

If you’re feeling anxious or worried, support is available should you need or want it. 

• You can contact our free 24/7 confidential wellbeing helpline with Health Assured by calling 0800 028 3766.
• Speak to a member of our Chaplaincy team.
• Talk to the Students’ Union’s Academic and Welfare Advisers.
• You can also seek advice from the Dean of Students’ Safeguarding team. 
• If you’re living on campus you can call 01707 281010 to speak to a Residential Assistant (RA) or email the Student Support team.

You can also use our Report and Support service if you’ve witnessed or experienced an incident you’re uncomfortable with. 

Be reassured that support is always available, so please reach out if you or someone you know is struggling. 

There are also lots of external organisations that offer mental health and wellbeing support listed below. 

Please note: If your mental or physical health symptoms get worse, please visit your GP/Doctor as they are your primary care contact. Call 111 or 999 to access immediate/urgent support.