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University systems maintenance

Regular planned IT maintenance and upgrade works are essential for keeping the University's systems safe and secure.

Maintenance weekends

Please make a note of the following dates which have been agreed in consultation with staff from across the University

Please work on the basis that there will be no access to any IT services during these weekends as you plan activities, however, prior to each weekend Library and Computing Services will advise on the anticipated impact of the work being undertaken.

Further details on works taking place on the following dates will be made available in due course.  

13 - 16 December 2024

Minimal works will be taking place this weekend and we do not anticipate any disruption to student or staff facing systems or services over this time. 

Please check  https://status.herts.ac.uk/ for latest updates. 

28 February - 3 March 2025

27 - 30 June 2025

For current updates please refer to our Service Status page status.herts.ac.uk

'At risk' times for systems maintenance

‘At risk’ periods are the times reserved for systems maintenance, which may result in a downtime of the service.

Weekly service 'at risk' periods are:
Tuesdays 07.00 – 09.00
Fridays 07.00 - 10.00

Please note that network access may be restricted or disconnected at any time in the event of a threat to network security, the interests of the work of the University or any unusual activity.

Contact Us

Helpdesk - Library and Computing Services

Library and Computing Services

Today - Open 24 Hours
Please refer to the LCS Service Status page for updates on service availability. https://status.herts.ac.uk. Online and telephone support is available 08:00 to 18:00 Monday - Friday with telephone support only available outside of these times.