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Worried about someone

If you are concerned about someone's emotional well being or mental health (or your own), advice and support is available.

There are a number of sources of support available to you:

 Need urgent support in a crisis?

Free 24/7 Helpline 

If you need immediate emotional support at any time of day/night you can access the 24 hour helpline on:

0800 028 3766 and use Username: wellbeing & Password: LakeMindCard1 

If you have experienced a bereavement or if you are feeling low, depressed, stressed, or anxious you can call this support line at any time of the day. You can also call if you need financial, legal, non-urgent medical advice too!

You will speak with qualified counsellors on the call, including a team specialised in the areas of bereavement, finance, law and medical care.

*please note that this is now replacing the previous same-day bookable service we had. 

Contact Us


Student Wellbeing

Today 8,30 - 17:00
Student Wellbeing is closed at weekends and during holiday periods.
Student Wellbeing (Counselling), College Lane