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Your University Login Account

Your University Login account provides access to a wide range of online systems and services.

If you are a new student, you will receive an email with details of your University username and how to log into our University systems.

  • You will normally need to enter your username in the format: 
  • You can use your personal University username and password for all University online services.  Keep it confidential and safe!
  • You will keep the same username throughout your studies with us.

The University will never ask you for your password. You should never give it out to anyone.

Guidance for setting up your University password

Update your password

Change your University password online.

Forgotten your password?


Forgotten your username?

Get a reminder of your username.


Need to update your email address? 

You can update your details in your Student Record system.

Protecting your University login account with multi-factor authentication (MFA) 

Multi-factor authentication (MFA) adds another layer of security to your online accounts by verifying your identity using a second factor and prevents anyone but you from logging in, even if they know your password. 
  • All students are required to use MFA and you will need to set up an authentication method (normally your mobile phone) as part of your user account setup process.
  • Just follow the prompts on the screen when next logging into a University system.   
  • Find out more about multi-factor authentication.

If we notice anything suspicious with your university account, we will promptly reset your password to protect your account.  If you do not have Multi-Factor Authentication (MFA) enabled, your account will be disabled. You will need to contact our helpdesk to reinstate your account.

Remember, you can change your password anytime by going to

When does my University online account expire?

Your University login account will be closed six months after the leaving date listed in your Student Record. Once your account is closed, we are unable to recover any saved work and emails. 

Please see After successfully completing your course and refer to 3) Your University login, learning resources, and saving files.

Contact Us

Helpdesk - Library and Computing Services

Library and Computing Services

Today - Open 24 Hours
Please refer to the LCS Service Status page for updates on service availability. Online and telephone support is available 08:00 to 18:00 Monday - Friday with telephone support only available outside of these times.