If you are a new student we will contact you by email with details of your University username and how to get started logging into University systems.
- You will normally need to enter your username in the format: username@herts.ac.uk
- You can use your personal University username and password for all University online services including StudyNet. Keep it confidential and safe!
- You will keep the same username throughout your studies with us.
Nobody from the University will ever ask you for your password and you should never give it out to anybody.
Guidance for setting up your University password
Passwords - change or forgotten
You can change or recover your University password online.
Protecting your University login account with multi-factor authentication (MFA)
- All students are required to use MFA and you will need to set up an authentication method (normally your mobile phone) as part of your user account setup process.
- Just follow the prompts on the screen when next logging into a University system.
- Find out more about multi-factor authentication.
When does my University online account expire?
Students: your University login account will be closed 6 months after the leaving date detailed in your Student Record.
Once your account is closed, we are unable to recover your saved work and emails.
Please see After successfully completing your course and refer to 3) Your University login, learning resources, and saving files.
Staff: see Herts Hub > Leaving the University > Essential information