If your University login details or accounts have been compromised, or you think they may have been, contact the Helpdesk immediately. Telephone +44 (0)1707 284678 (available 24/7) or email helpdesk@herts.ac.uk
- Why you should report a scam
- What to do if you think you've received a scam email, message or call
- Where to get support and advice
- Get support after a cyber-attack
Why you should report a scam
- Don’t feel embarrassed if you’ve been targeted by a scam — it can happen to anyone.
- Reporting a scam helps stop scammers and protects others.
- You can report fraud (National Fraud and Cyber Crime Reporting Centre).
What to do if you think you've received a scam email, message or call
Contact the Heldesk, if your University login or account may be compromised:
- Call: +44 (0)1707 284678
- Email: helpdesk@herts.ac.uk
Where to get support and advice?
- Herts SU (Students' Union) advice and supportcentre
- Victim support – help if you’ve experienced cybercrime
- Report Fraud - National Fraud & Cyber Crime Reporting Centre
- Citizens Advice – free, confidential guidance
Get support after a cyber-attack
- It’s normal to feel upset, angry, or anxious after a cyber‑attack.
- You don’t have to deal with it alone — support is available.
- Contact Student Wellbeing for free, confidential help.
- Use the 24-hour Student Wellbeing helpline if you need support at any time.