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Cybercrime reporting and support

If you’re a victim of cybercrime, find out how to report it and what support is available.

⚠️If your University login details or accounts have been compromised, or you think they may have been, contact the Helpdesk immediately. Telephone +44 (0)1707 284678 (available 24/7) or email  helpdesk@herts.ac.uk

Why you should report a scam

  • Don’t feel embarrassed if you’ve been targeted by a scam — it can happen to anyone.
  • Reporting a scam helps stop scammers and protects others.
  • You can report fraud (National Fraud and Cyber Crime Reporting Centre).

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What to do if you think you've received a scam email, message or call

ℹ️ Contact the Heldesk, if your University login or account may be compromised:

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Where to get support and advice?

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Get support after a cyber-attack

  • It’s normal to feel upset, angry, or anxious after a cyber‑attack.
  • You don’t have to deal with it alone — support is available.
  • Contact Student Wellbeing for free, confidential help.
  • Use the 24-hour Student Wellbeing helpline if you need support at any time.