Alongside our in-house team we have a Student Assistance Programme called PAM Wellness, where you can access in-the-moment confidential support or guidance.
Just call 0808 196 3533 - it's free, confidential and available 24 hours a day, 7 days a week.
PAM Wellness counsellors are there to listen to whatever your problem, whether it is personal or student-related.
You can also contact the helpline if you require any financial, legal or medical information, such as advice on budgets, physical health or landlord issues. And if English is not your first language, let the counsellor know when you call and they'll be able to help you.
Counselling
You can also arrange face to face, online or telephone counselling through this service, up to six sessions are available.
If you experience any problem accessing this service, please send this feedback to studentwellbeing@herts.ac.uk.
PAM Assist Wellbeing app
Alternatively, you can explore the many resources the PAM Assist Wellbeing app has to offer.
This free app, provides you with a range of features to improve your health and wellbeing, including:
- Stepping Stones - goal setting and habit tracking to achieve progress
- Thoughtful Thinking - online cognitive behavioural therapy (CBT)
- Inspiring Ideas - resources to build resilience and boost motivation
- Expert Exchange - learning from world-leading wellbeing experts
- Move Medicine - virtual gym to release happy hormones and vitality
The PAM Assist Wellbeing app is available on iOS and Android devices. Before using the app, please register at https://pam-assist.co.uk/ to get access. You will also need to use the following unique code once downloaded: UH101.
Get in touch
If you use any of these services, please contact us to feedback about any improvements you would like to see.
If you have any questions or queries about the helpline, app or portal please contact the Student Wellbeing team. We are here to support you