The Medical Centre provides general medical and nursing services for UH students.
- Medical and Nursing services
- How can I register?
- Appointments
- Out of hours
- Speak to someone
- Help with healthcare costs
- International students
- Other Health and Wellbeing services on campus
Medical and Nursing services
Fully trained staff are available to offer help and advice for a number of reasons including:
- Help and advice when you are unwell.
- Health promotion advice e.g. diet, smoking and alcohol
- Contraceptive services
- Screening for Chlamydia
- Advice if you are traveling abroad
- Vaccinations
For information regarding practice policies and procedures please see the official NHS information page.
How can I register?
We strongly recommend that all students living away from home in Hatfield register with the University's Medical Centre, based in the Hutton Hub on College Lane. Please click on the form below depending on if you are a UK or EU/international student.
Register as a UK student
Register as a EU/International Student
We can register and provide a full range of General Practice services to University of Hertfordshire students who live within Hatfield.
We may register at our discretion other full-time students who live at a Hertfordshire or Luton address and attend the UH Campus regularly, however the services provided will be restricted as below:
If living outside Hatfield we cannot provide Home Visits and there may be restrictions on urgent care/out of hours care. Some other community services may not be available to you, including community mental health services, midwife appointments or physiotherapy.
For more information about registering with a GP outside of your local area, please visit the NHS website
⚠️We would recommend the following groups do not register with us, but instead register with a GP local to where they live:
- Pregnant women
- Students with a significant mental illness, requiring community or secondary care support
- Students with a family (particularly children under the age of 16)
- Students who need to use community services (eg district nurses, health visitors)
If you haven't already registered, do this now. Please do not wait until you are unwell to register.
Opening Hours-
The surgery doors are open:
09:00 to 17:00
Monday to Friday
Appointments can be booked between 08:30 and 18:30.
If the doctor needs to see you when the surgery is closed you can be seen at Potterells.
Contact information-
Please call us on 01707 284444 or Come into the Medical Centre, Ground Floor, Hutton Hub, College Lane Campus
Appointments-
By telephone on +44 (0)1707 284444 between: 08.30 and 18.30. Please note that after 17:00 your call will be redirected to our other surgery, Potterells Medical Centre. Please identify yourself as a University patient when telephoning to avoid confusion.
Staff information
Doctors-
Dr Mark Steward
Dr James Ridout
Dr Claire Heath
Dr Sarah Hoole
Dr Kyriacos Nicola
Dr Punam Shah
Dr Hina Afgan
Dr Anita Davenport
Dr Hannah Kirkman
Dr Marilena Nicou
Nursing staff-
Estelle McGirl
Suzanne Rumble
Stephanie Stratford
Alexia Turner
Natasha Sheppard
Karen venables
Health Care Assistant
Louise Glazer
Emma Lloyd
Healthcare Assistants-
Louise Glazer
Emma Lloyd
Practice staff-
Medical Centre branch manager - Mrs Sarah Newton
Administrative staff
Practice manager (Potterells)
Tracey Mostyn
Practice secretaries (Potterells)
The secretaries can follow up enquiries about referral letters, home visits and the like. Referrals to private hospital consultants should be arranged through an appointment with a GP, and please allow 3 clear working days from this time for referral letters to be ready.
Reception staff
The receptionists are your link with the rest of the practice. They may need to ask you medical details in order to work effectively. All information given to them is treated in confidence. We are proud to have a great team of efficient and courteous receptionists, however please be aware that they have a very tough job trying to balance the needs of all. We therefore insist that they are in turn treated in a courteous manner. Abusive or violent behaviour towards a staff member will prompt removal from the list.
Tests and results
Blood tests
Arranging blood tests
If the Nurse or Doctor has suggested you have a blood test, you can have the test carried out at the QE2 Hospital.
Queen Elizabeth II (QE2) Hospital
Howlands
Welwyn Garden City
AL7 4HQ
Uno buses, route 653, travels from de Havilland campus to the QEII hospital, further details of the route can be found on the UNO bus website.
You must book a blood test appointment online at https://www.enherts-tr.nhs.uk/services/blood-tests/
Sick notes/Medical certificates for employees
Employees only need a fit note (sometimes called a sick note or medical certificate) from a doctor after 7 days off work sick (including non-working days). Hospital doctors or GPs can provide a fit note. They may charge a fee if the note is required before 7 days.
The purpose of this regulation is to avoid the necessity for employees with minor, self-limiting illness to use appointments with their doctor for the sole purpose of obtaining a medical certificate. We do not therefore issue certificates in these circumstances and a self-certification certificate should be handed to employers.
If an employer has reason to enquire about a spell of sickness, they are advised to write to the doctor, including written permission from the employee concerned and a report may be issued. A charge will be made for such a report.
Please refer to the government web pages for further information.
Certificates for the University
University of Hertfordshire students - if you are absent from University for less than 7 days, it has been agreed by the University authorities that they will accept a self-certification form to cover this period of absence. This is in order to reduce the demand on appointments and to encourage students to manage minor illnesses themselves.
Download our self-certification document.
Test results
Getting your test results
If you have had a blood test, microbiology test, x-ray, ultrasound etc arranged by the practice you will be expected to telephone for the result.
Test results are given out by Reception, either face-to-face, or on the UH Medical Centre by
email: uhmedicalcentre.general@nhs.net
number +44 (0)1707 284444 (or on internal phone extension 4444).
Please telephone outside 11:00 - 14:00, as this is the busiest period at Reception.
Tests arranged by hospital doctors will typically be discussed with you at outpatients. Please do not ask us for these results unless you have been specifically told to.
Uno buses, route 653, travels from de Havilland campus to the QEII hospital, further details of the route can be found on the UNO bus website.
Help with healthcare costs
If you are registered with the NHS you may be eligible for support with the NHS Low Income Scheme.
International students
Find out more about Medical Services for International Students and find out more on the UH Medical Centre website.
Other Health and Wellbeing services on campus
The University offers a range of other services to help you with your health and wellbeing questions: