- How do I book an appointment?
- What happens during my appointment?
- How do I make the most of my mentor or tutor sessions?
- What happens after my appointment?
How do I book an appointment?
To arrange an appointment with an Accessibility Advisor, complete the access academic support for your disability form.
A member of the Student Wellbeing team will contact you to arrange an appointment.
If you have evidence relating to your disability or support needs, such as information from your school, college, GP or another professional, you can:
- Upload it when completing the self-referral form
- Bring it to your appointment
- Email it to StudentWellbeing@herts.ac.uk
What happens during my appointment?
Appointments are usually scheduled for up to one hour and can take place:
- In person
- By telephone
- Online using Teams or Zoom
You and your advisor will agree the format and time that works best for you.
During your appointment, your advisor may:
- Discuss how your disability may affect different aspects of your studies, including enrolment, lectures, seminars, placements, field trips, assessments and exams.
- Explain the support and adjustments available to you.
- Create a Study Needs Agreement (SNA) with you, setting out any agreed support and adjustments.
- Discuss whether information about your disability should be shared with relevant University staff and agree exactly what information is shared.
- Explain support options such as specialist study skills, mentoring and support workers.
- Discuss whether you need a Personal Emergency Evacuation Plan (PEEP) and help arrange one if required.
- Explain available financial support, including Disabled Students' Allowance (DSA) and the UH Disability Fund.
- Signpost you to other support services across Student Wellbeing and the wider University.
If you think of something after your appointment or need further advice, you can contact the Accessibility and Disability team at any time by emailing StudentWellbeing@herts.ac.uk.
How do I make the most of my mentor or tutor sessions?
To get the most from your sessions:
- Come prepared with assignment briefs or pieces of work you would like to discuss.
- Bring questions about any areas you are finding difficult.
- Be ready to explore strategies and techniques that can help you work more independently.
Please note that mentors and tutors will not proofread or correct your work for you. Instead, they will help you develop the skills and confidence needed to complete your work independently.
What happens after my appointment?
Depending on your needs, your advisor may:
- Arrange another appointment to discuss additional support
- Schedule a follow-up appointment to see how you are getting on
- Keep in regular contact throughout your studies
Some students only need one or two appointments, while others access support on an ongoing basis.
If your needs change or you would like to speak to your advisor, you can contact them directly or email StudentWellbeing@herts.ac.uk to request further support.
Support is available throughout your time at the University, and you can contact the team whenever you need advice.