- Where can I find my timetable?
- When will my timetable be available?
- My timetable looks wrong
- I can't see my tutorial group?
- Can my timetable change?
- How often should I check my timetable?
- I can’t see my timetable
- How to contact HIC?
Where can I find my HIC timetable?
The location of your timetable depends on your course.
Foundation, First-Year Business, Pre-Master's and Pre-Sessional English students
View your timetable in the Axis portal.
Integrated Course students
You will have two timetables:
- Your academic module timetable is available in the University Timetables Portal.
- Your integrated tutorial timetable is available in the Axis Portal.
When will my timetable be available?
New students
You will receive your timetable during your enrolment or registration session. You will also receive your induction timetable.
Returning students
The College Services team will email you after processing your enrolment questionnaire and will tell you when your timetable will be available.
My timetable looks wrong
If you are studying a Foundation, First-Year Business or Pre-Master's course, you should normally see four modules on your timetable.
If modules are missing, contact the HIC Academic Services Team:
- Email: ask@hic.herts.ac.uk
- Phone: 01707 285282
Returning students should allow up to 72 hours after enrolment for all timetable activities to appear.
I can't see my tutorial group?
If your tutorial group is missing or appears incorrect, contact HIC:
- Email: ask@hic.herts.ac.uk
- Phone: 01707 285282
Can my timetable change?
Yes. Timetables can change during the semester, particularly at the start of term.
Changes may be made due to room availability, timetable updates or staff absence.
Make sure your contact details are up to date so you can receive notifications about any changes.
How often should I check my timetable?
Your timetable is updated live, so you should check it regularly.
We recommend checking it daily, as class times and room locations can change.
I can’t access my timetable?
If you are unable to view your timetable, contact the HIC Academic Services Team:
- Email: ask@hic.herts.ac.uk
- Phone: 01707 285282
The team can help identify and resolve the issue.
How to contact HIC?
For timetable queries, contact HIC directly:
- Email: ask@hic.herts.ac.uk
- Phone: 01707 285282
When contacting the team, include:
-
- Your student ID
- Module code (if relevant)
- Day and time of the class
- Details of the issue