Timetables FAQs for HIC (Hertfordshire International College) students.
- Where can I find my timetable?
- When will my timetable be available?
- What to do if I believe my timetable is incorrect?
- What do I do if my tutorial group is incorrect or not visible?
- Will my timetable change?
- How often shall I check my timetable?
- What should I do if I can’t see my timetable?
- How to contact HIC?
Where can I find my timetable?
If you are enrolled in a Foundation, First-year Business, Pre-Masters or Pre-Sessional English course, your timetable is available on Axis portal.
If you are enrolled in an Integrated Course, you will have two timetables. The timetable for your credit bearing modules you are registered is available via the Timetables portal. The timetable for your integrated tutorials is available via the Axis portal.
When will my timetable be available?
If you are a new student, you will receive your academic timetable during the enrolment/registration session you have been invited to. You will also be provided with your Induction Timetable at this stage.
If you are a returning student, our College Services team will email you once they have processed your enrolment questionnaire to explain the next steps. This email will detail when your timetable will be available.
What to do if I believe my timetable is incorrect?
If you are enrolled in a Foundation, First-year Business, Pre-Masters course, you should have 4 modules timetabled. Should you have less than 4 modules allocated, please contact the Academic Services Team on 01707 285282 or ask@hic.herts.ac.uk.
If you are a returning student, it can take up to 72 hours for your timetable to be completed and all activities to be allocated.
What do I do if my tutorial group is incorrect or not visible?
HIC Integrated Tutorial groups have now been finalised for 2025/2026 Academic year. If you are unable to see your tutorials or have any timetable concerns or questions please contact HIC directly.
Will my timetable change?
While we try to keep changes to a minimum, your timetable can change throughout the semester. Most changes usually happen within the first weeks of start of the term.
We aim to make any changes as soon as possible, but this is not always possible. There may be times when we have to re-arrange a class at short notice i.e. if a member of staff is unwell or there is an issue with the room.
We will send you an email and/or a text message to let you know if anything changes, so please ensure that you keep your contact details up to date.
How often shall I check my timetable?
Your timetable is live so we recommend that you check it daily. Sometimes, we may need to amend the room or start time of your bookings.
We suggest that you bookmark the Axis page on your phone so that your timetable is always handy!
What should I do if I can’t see my timetable?
Please contact the Academic Services Team on 01707 285282 or ask@hic.herts.ac.uk if you are having issues accessing your timetable.
There are different reasons why you are unable to see the timetable, so it is important that you get in touch with the team as soon as possible.
How to contact HIC?
Your timetable is created by the timetabling team based at the college. If you wish to discuss any issues arising from your timetable you will need to send an email to the team. You can get in touch on 01707 285282 or ask@hic.herts.ac.uk .
Please ensure that you provide as much information as possible about what you are requesting including:
- Specific activity details (including module code, day, time, and weeks)
- The reason for your request