Manage your emails to/from the University

Using Herts email to prove student eligibility

An email address can never be proof of identity.  However, some retailers may ask you for a University email address as proof of your eligibility for student discounts on purchases such as clothes, computers, and software. 

If you are asked to provide a university email address when purchasing a discounted product or for a specific service, please enter username@herts.ac.uk (where username is your normal Herts login name).  For example, if your user name is bs02kjg then enter bs02kjg@herts.ac.uk. 

Please note, any emails sent to your @herts.ac.uk email will be automatically forwarded to the personal email address you have entered on your student record.  You can turn the email forward off or on at any time.  

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Using your Outlook email address

You have a  Microsoft 365 account which includes a personal Outlook email account with an individual University email address username@herts.ac.uk.  You may use this as an additional email account for the duration of your studies.  Your @herts.ac.uk email address may not be used in your student record details.

Please note, any emails sent to your Outlook email account will be automatically forwarded to the personal email address that you have entered on your student record.  You can turn off the email forward, change your forwarding email address or switch on an email forward at any time.  For more information on using the email forward please see Microsoft’s instructions:  Automatic forwarding in Microsoft Outlook.