Manage your emails to/from the University

Using Herts email to prove student eligibility

An email address can never be proof of identity.  However, some retailers may ask you for a University email address as proof of your eligibility for student discounts on purchases such as clothes, computers, and software. 

If you are asked to provide a university email address when purchasing a discounted product or for a specific service, please enter username@herts.ac.uk (where username is your normal Herts login name).  For example, if your user name is bs02kjg then enter bs02kjg@herts.ac.uk. 

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Using your Outlook email address

You have a  Microsoft 365 account which includes a personal Outlook email account with an individual University email address username@herts.ac.uk.  You may use this as an additional email account for the duration of your studies.  Your @herts.ac.uk email address may not be used in your student record details.

Most University updates go to your personal email, but some important messages still land in your @herts.ac.uk inbox—so it’s worth checking it regularly so you don’t miss anything. We recommend downloading the Outlook app for quick, easy access on your phone. 

We’ve switched off automatic forwarding to personal accounts to keep your inbox safer. This helps us spot and remove harmful emails more quickly, reducing the risk of phishing and fraud.