- IT regulations and using your University account
- Your responsibilities when using University IT (summary)
- Get help with your University account
- University IT policies and regulations (UPRs)
IT regulations and using your University account
You are responsible for activity using your University login account and must follow the University’s IT regulations when using Herts systems and learning resources.
The regulations cover:
- information security
- learning resources
- software and datasets
- internet and intranet systems
- computer networks
Not following the regulations may lead to disciplinary action and the immediate withdrawal of your University login account.
The full IT regulations are available here: university policies and regulations (UPRs)
Your responsibilities when using University IT (summary)
When using your University account, computers, networks and other IT services:
Follow the rules
- Follow the law.
- Follow University Policies and Regulations (UPRs).
- Follow the rules of third parties whose facilities you use.
Protect your identity
- Don't share your University login.
- Don't disguise your online identity.
- Don't try to use someone else's login.
Protect your password
- Use a strong, unique password.
- Never give your password to anyone.
- Be alert to phishing scams.
- Remember that the University will never ask you for your password.
Use University IT safely
- Don't introduce malware or unauthorised software.
- Don't interfere with IT hardware or services.
- Safeguard your own and other people's personal data.
- Don't misuse copyrighted material.
- Remember that mobile devices may not be secure for sensitive information.
Respect other users
- Don't waste IT resources.
- Don't interfere with other people's legitimate use of IT.
- Behave online as you would in person.
These points preserve the responsibilities currently summarised on the Ask Herts page.
Get help with your University account
If you need help:
- Change or recover your password
- Set up multi-factor authentication
- Find out about online safety and cyber security
If you think your University login details or account have been compromised, or notice suspicious activity, contact the Helpdesk immediately:
Email: helpdesk@herts.ac.uk
Telephone: +44 (0)1707 284678
University IT policies and regulations (UPRs)
Your use of IT and learning resources must comply with University policies:
- IMO8 – Data Protection Policy and Privacy Statement
- IM20 – IT and Computing Regulations
- SA12 – Learning Resources
View the University Policies and Regulations (UPRs)