IT Regulations at the University of Hertfordshire

• Terms and conditions of your university account
• Key points (summary)
• Help and further information
• University policies and regulations (UPRs)

Terms and conditions of your university account 

You are responsible for all activity using your university login account. This includes: 

• Information security 
• Learning resources 
• Use of software and datasets 
• Internet and intranet systems 
• Computer networks 

The full IT regulations are available here: university policies and regulations (UPRs) 

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Key points (summary) 

Governance 

• Don’t break the law 

• Follow University Policies and Regulations (UPRs) 

• Respect third-party rules for any facilities you access 

Identity 

• Don’t share your university login 

• Don’t disguise your online identity 

• Don’t try to use someone else’s login 

Passwords 

• Create a strong, unique password 

• Never give your password to anyone 

• Be careful of phishing scams 

• The University will never ask for your password 

Infrastructure 

• Don’t introduce malware or unauthorised software 

• Don’t interfere with IT hardware or services 

Information 

• Safeguard personal and other people’s data 

• Don’t misuse copyrighted material 

• Mobile devices may not be secure for sensitive information 

Behaviour 

• Don’t waste IT resources 

• Respect others’ legitimate use 

• Behave online as you would in person 

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Help and further information 

• Change or recover your password: password self-service 

• Activate multi-factor authentication to protect your account 

• If your account is compromised or you see suspicious activity, contact the Helpdesk immediately (24/7): 
  email: helpdesk@herts.ac.uk 
  📞 +44 (0)1707 284678 

• Learn more about online safety and cyber security at Herts 

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University policies and regulations (UPRs) 

Your use of IT and learning resources must comply with University policies: 

• IMO8 – Data Protection Policy and Privacy Statement 

• IM20 – IT and Computing Regulations 

• SA12 – Learning Resources 

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