Why do I need to complete this training?
The University of Hertfordshire is committed to creating a safe, respectful and inclusive community with a zero-tolerance approach to harassment, sexual misconduct and violence.
This mandatory training helps students understand:
- consent and healthy relationships
- harassment, sexual misconduct and violence
- how to intervene safely
- how to access support and reporting services
You will recieve an email from MyCompliance (also known as MetaCompliance) inviting you to complete the training. Keep an eye out for this email in your inbox and complete the training as soon as possible. Training takes approximately 1 hour and can be done at a time that suits you.
Completion of the training forms part of the University's enrolment and progression requirements.
For more information, read the University's Sexual violence policy.
Can I get an exemption?
We understand that some students may find aspects of the training difficult because of previous experiences or accessibility needs.
Exemptions are only considered in specific circumstances, including if:
- you have completed equivalent accredited training within the last 12 months
- you require accessibility adjustments that cannot be met through the standard training format
- you have experienced harassment, domestic abuse or sexual misconduct and feel unable to complete the training
How do I request an exemption?
If you believe you meet the exemption criteria, contact the Harassment and Abuse Support Team.
The team will:
- discuss your circumstances confidentially
- explain the exemption process
- identify any appropriate support
- arrange an alternative format or exemption where appropriate
You will be treated sensitively, and your wellbeing will be prioritised throughout the process.
Where can I get support?
If you feel unable to complete the training because of past experiences, support is available.
The University will listen, support you and help you access the most appropriate services.
Immediate help
- If you are in immediate danger or need urgent assistance, call 999.
- For confidential crisis support, you can also contact Safe Space or the Herts SU Advice & Support Centre.
University support services
- Harassment and Abuse Support Team – confidential support, reporting options and exemption guidance.
- Bullying and harassment advice – information about the University's zero-tolerance approach and how to get help.
- Student harassment and sexual misconduct policy – policy and procedures.
Other support options
- Dean of Students Office at deanofstudents@herts.ac.uk –advice on exemptions and progression requirements.
- Counselling and mental health support – confidential emotional support.
- Speak Up reporting tool – disclose incidents anonymously or with your contact details.
What happens if I do not complete the training?
You are expected to complete the training unless an exemption has been approved.
If the training is not completed and no exemption has been agreed:
- access to some systems or services may be restricted
- you may be unable to register for modules or progress your studies
- continued non-compliance may be managed under the University's Code of Conduct procedures