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Protect your money, data, and identity from scammers

Take a few moments to see what you can do to stay safe online and protect your devices, data, money, and reputation.

Cybersecurity is important because smartphones, computers, and the internet are now such a fundamental part of modern life, that it's difficult to imagine how we'd function without them. From online banking and shopping to email and social media, it's more important than ever to take steps that can prevent cybercriminals from getting hold of our accounts, data, and devices.  

Stop Fraud: My money, my info? I don't think so! 

Take five logo

Check out these short videos: 

Find out more by going to the Take Five website.  Here you can find information on the latest scams, what to look out for and how to protect yourself. 

Think it will never happen to you?  Take the 'test' and see how scam aware you really are: https://quiz.takefive-stopfraud.org.uk/ 

Shop securely online 

Make sure your bank and credit card provider has ALL your correct contact info. That includes your mobile number, landline number, and email address.  

  • They will need this to alert you if they detect suspicious activity and to ask you to confirm your identity when making some purchases.  
  • Remember, your bank or card firm will NEVER ask for your PIN, password, date of birth, address, or other personal details to verify a payment under this system, so if you're asked for anything other than a verification code it's likely a scam. 

Watch this short video   

Find out more: https://www.ncsc.gov.uk/guidance/shopping-online-securely 

Read Action Fraud's top tips for reducing your chances of falling victim to online shopping fraud.

Read this Metropolitan Police article about online shopping, especially if you are planning to use an auction site or buy a vehicle. 

Watch:  How to spot a scam website (produced by Which.co.uk)

Beware of delivery scams and phishing emails that pretend to be from a delivery company such as DPD or Royal Mail. These emails claim that you have missed a delivery and ask you to reschedule for a small fee, thereby obtaining your bank details. 

Planning a holiday?  

When booking a holiday here or abroad, it’s so important to do your research before handing over any money or personal details. Trust your instincts and remember, if a deal looks too good to be true, then it probably is:  Spot the signs of holiday fraud  

Getting a new phone? 

If you are planning on buying a new mobile device or laptop, we strongly recommend that you check it is supported by the manufacturer and free of malware, especially if buying second-hand and always use a reputable retailer. 

We cannot advise you what device to buy, when to buy it, or what contract to sign up for, but see our list of some basic things you can check 

...and once you have your new device don't forget to update your Microsoft multi-factor authentication account.  See our FAQ on Ask Herts.  

Staying safe on social media 

If you have experienced online bullying or harassment, please visit ask.herts.ac.uk/bullying-and-harassment for information and support. 

Security dangers of public Wi-Fi

Watch this short video to learn what to do and what not to do when using public Wi-Fi.