StudyNet and Canvas modules

On this page:

• What is StudyNet?
• What is Canvas?
• Issues using StudyNet with multiple accounts or on a shared computer
• Support for issues accessing Panopto lecture recordings
• Help with canvas
  • My modules are incorrect
  • I am not receiving emails

What is StudyNet?

StudyNet gives you 24/7 access to key online resources, including:

• Your timetable
• Library resources
• University news
• Links to your modules and online services
• Assignment deadlines

You should check StudyNet regularly to keep up to date with your course activities.

From StudyNet's homepage, you can jump into Canvas, our learning environment.

What is Canvas?

Canvas is our learning enviroment and provides access to:

• Your modules
• View and submit assignments
• Lecture recordings
• Programme information

For support using Canvas, including submitting assignments, select the Help option within Canvas. You can also download the Canvas app from the Apple App Store or Google Play Store to receive notifications about your course.

Issues using StudyNet with multiple accounts or on a shared computer 

Important: This guidance applies if you:

• Are both a member of staff and a student
• Use a shared computer (for example, with family or friends)
• StudyNet uses your Office 365 login, which may be remembered between sessions.

To keep your account secure:

• Always log out using My Account > Logout
• Close your web browser after logging out
• If you do not do this, your login details may remain saved.

If you have more than one account you may have issues with using the wrong Microsoft account to access StudyNet. To avoid this isssue:

• Log out after each session
• Use separate web browsers for different accounts
• Use private browsing for one account
• Or create separate browser profiles for each account

Helpful guides:

• Use Chrome with multiple profiles 
• Use Edge with multiple profiles  
• Use Safari with multiple profiles: iphone  (Mac will offer it with next OS)
• Use Firefox with multipe profiles

 Help with Canvas

What if my modules are incorrect on Canvas?

Your Canvas modules are updated automatically from your Student Record.

If a module is missing:

• Check your Student Record to confirm you are registered
• If your record is incorrect, contact the Ask Herts service

If your Student Record is correct:

• Allow up to two working days for the module to appear on Canvas

If the module still does not appear, it is usually for one of these reasons:

• Semester B or C module: The module site may have not yet been created. Module websites are normally created closer to their start date. Check back nearer the time. 
• Linked module: Some modules are combined and taught together under a different module code.
  If you see a similar module title and it is not listed on your Student Record, it is likely a linked module.
  Check the module homepage for confirmation from your tutor.
  
  

I am not receiving notifications to my email

By default, Canvas uses the email address on your Student Record.

If you update your email address, you must confirm it in Canvas before you will receive emails

To confirm your email:

1. Log in to Canvas
2. Select Account
3. Select Settings
4. On the right-hand side, look for a ! next to your email address
   Click the icon and follow the instructions .

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