Skip to main content

Ask Herts. Your Questions Answered. Online. On Campus.

Information about Ask Herts services

About Ask Herts

Ask Herts is a service that provides information, support, and guidance on a wide range of topics to applicants, students, and staff at the University.

Where to find us

You can 'Ask Herts' online at by typing a question or topic into the search box, or if you can't find the answer to your question online, you can contact a member of the Ask Herts team:

What we can help with

Some of the things we can help you with include:

  • Admissions matters including course enquiries, entry requirements, and how to apply
  • Registration onto a course, and the maintaince of your student record once you are enrolled
  • ID services including damaged or lost ID cards
  • Programme and module queries, including extensions and deferrals
  • Obtaining transcripts, references, and proof of study
  • Financial information including fees, payments, student loans, and financial support
  • Student accommodation applications
  • International student support including visas, and Tier 4 compliance
  • Annual parking permit queries
  • Council tax queries

If we can't deal with your query directly we can also put you in touch with the relevant department to get your question answered.

Other information

  • The Ask Herts Service Level Agreement can be viewed here

Contact Us

Hutton Hub Ask Herts

Student Information Service (SIS)

Today - Closed

Innovation Centre Ask Herts

Student Information Service (SIS)

Today - Closed
Reopening on 24 January.

de Havilland Ask Herts

Student Information Service (SIS)

Today - Closed