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Request a transcript, student letter or reference

Find out how to request a transcript, student status letter, award verification, tenancy reference or academic reference.

On this page:

Transcripts and award certificates

Your award certificate and full transcript are normally issued when you successfully complete your course.

If you need a replacement transcript, visit the certificates and transcripts page.

If you have questions about your certificate, transcript, or need confirmation of your current modules, contact Ask Herts.

Student status letters

If you need proof that you are currently studying at the University, request a student status letter.

A student status letter confirms:

  • Your course name
  • Your student status
  • Your registration dates

You may need one to:

  • Prove you are a student
  • Apply for a National Insurance Number
  • Apply for a travel visa
  • Support immigration or border checks when returning to the UK
  • Support visa applications for visiting family or friends

Find out how to request a student status letter.

Award verification

If an employer or organisation needs confirmation of a qualification you have achieved, you can request an award verification letter from the Exams and Awards Office.

The letter confirms:

  • Your award
  • Your course dates
  • Your graduation date

See the award verification page for details.

Please note: An award verification letter is not a personal or academic reference.

Accommodation references

If you have lived in University-managed accommodation and need a tenancy or landlord reference, contact the Student Support and Welfare team.

Academic and character references

For references about your academic performance or personal qualities, contact a tutor who knows your work.

Before requesting a reference:

  • Choose someone who can comment on the areas most relevant to your application.
  • Ask their permission before sharing their details with a third party.
  • Provide information about the role, course or opportunity you are applying for.

If your tutor is unavailable, you may need to use an alternative referee, such as a recent employer.

You can also access free careers support for up to four years after completing your studies.

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Ask Hutton

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Please note there are no ID services available in the Innovation Centre. Contact form: https://ask.herts.ac.uk/contact-us Please note that the Ask Herts counter at Innovation will be closed until Monday 28th September 2026

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Student Enquiries and Enrolment Team (SEET)

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Contact form: https://ask.herts.ac.uk/contact-us

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Exams & Awards Office, MacLaurin Building
Please note we are closed over the Christmas/New Year period and on Bank Holidays when the University is closed. There is no student access to our office.