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Requesting references and transcripts

References that you can obtain from the University and how to request them

Award certificates and module transcripts

Award certificates and full transcripts are normally issued upon successful completion of your course, however if you have any queries regarding your certificates or transcripts, you need to order replacements, or you require confirmation of modules you are currently studying, contact the Ask Herts team.

Confirmation of study: current students

If require evidence that you are a current student at the University you will need to request a Student Status Letter. These letters state the name of the course you are studying and the dates you are registered as a student with us for, and can be used to:

  • Apply for a National Insurance Number
  • Prove to third parties that you are a student
  • Apply for a travel visa
  • To show to an Immigration Officer when you re-enter the UK after travel abroad
  • Enable your relatives or friends to visit you in the UK

Confirmation of previous study

Often employers require verification of your previous study as part of their recruitment process. If you have already completed your course and require evidence of your previous study with us,  you can contact the Exams and Awards Office ( who will be able to issue you with a letter stating the name of the award you have achieved, the start date and graduation date.

Please note:

  • In order for the University to release your information to a prospective employer we require your consent. Once we have received a reference request from a prospective employer we will send you a GDPR consent form which you will need to complete and return to us from your personal email address
  • Once we have both the employer request and completed GRPR form, we aim to process the request within 5 working days.

Accommodation/landlord references

If you have been living in our Student Halls and require a tenancy reference, contact the Student Support and Welfare team.

Personal/academic/character references

For more personal references about your character or academic performance it is best to contact one of your tutors. Before asking for a personal reference we suggest that you:

  • Think carefully about what you need the reference for and who would be the best person to ask - ideally it would be someone who knows you well and can comment on the specific areas you want to convey.
  • Let your referee know in advance before you pass their details onto a third party to ensure they are prepared to talk about you. This is a good opportunity for you to let them know anything you think would be important for them to include in a reference.
  • Include as much information as you can in your request so the referee has a good basis for their reference.

Contact Us

Hutton Hub Ask Herts

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de Havilland Ask Herts

Student Information Service (SIS)

Today 10:00 - 15:45