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Student Letters

Information about the different types of letter we provide and how to apply for them.

* Letters cannot be requested until you are fully registered as a student *

Type of letter Why you need this letter

Student Status Letter


  • To prove to third parties that you are a student
  • To apply for a National Insurance Number
  • To apply for a travel visa
  • To show to an Immigration Officer when you re-enter the UK after travel abroad (please note that this is not a legal requirement)
  • To enable your relatives or friends to visit you in the UK (excluding your Award Ceremony, see below)

Opening a bank account


Please note that it isn't necessary to have a student account, most students can open an account with their UCAS letter;  if you are an international student you may require a letter from the University but should check with the bank/building society first. 

Further information can be viewed on the UCAS Opening a UK bank account video. 

UKCISA offers some information on the types of account that are available to International Students using traditional high street banks, but you may also want to consider an online bank as an alternative. 

Proof of address is your Tenancy Agreement - the University cannot confirm your address.

Army exemption
  • In some countries serving in the army is compulsory for all citizens; if you are a registered student you may be exempted from serving
Award Ceremony
  • To support your or your guest(s) visa application when attending a University of Hertfordshire Awards Ceremony
Letters for employers

If you require a letter confirming the 2021/22 University term dates, you may download or print as needed from the linked document.

Please note the University does not produce letters confirming a student's individual study dates.

Your course study pattern is shown in your programme specification, which would have been sent to you with your offer, but can also be found on the programme page on the UH website. 

Council Tax Exemption Certificate

Some students are exempt from paying council tax - find out if you are eligible for exemption and how to apply.

Request your letter

Research Students (registered on PhD programmes)

If you are a research student, please request your student status letter by e-mailing the Doctoral College: 

HIC Students

Unfortunately, we are unable to support students that study at Hertfordshire International College (HIC); please visit the HIC Office on the College Lane Campus, or contact the team via telephone 01707 285590 or email

Students registered with any other associated institutions (e.g. colleges, Pen Green, overseas institutions)

Please contact your institution directly to request confirmation of your study

UH Students

Requesting your letter

  1. Have you checked you need a letter?
  2. Ensure your details are correct on your student record.  (The letter will replicate this information
  3. Use the Complete Form button below to request your letter online; please note that email requests for a letter will not be processed. 
  4. Wait - letters usually take 5 working days to produce but can take longer at busy times. 
  5. Your letter will be e-mailed to you when it's ready - We request that you don't  send emails chasing your letter so that we can concentrate on the task of producing the letter. 

If you are applying for a travel visa please ensure you have received your letter in advance of your appointment with the Embassy. We cannot guarantee letters will be ready for an appointment. 

Receiving your letter

  • It is your responsibility to check the contents of your letter
  • Letter requests will not be processed if you have a debt to the University
  • Letters will be sent out electronically.  If you need a physical copy, you may collect your letter from the Ask Herts Hubs - remember to bring your Student ID card
  • A friend can collect it on your behalf - please e-mail to give your permission and provide us with your friend's details , but do not give them your ID card. They need be able to prove their own identity not yours. 

Contact Us

Hutton Hub Ask Herts

Student Information Service (SIS)

Today 10:00 - 15:45

de Havilland Ask Herts

Student Information Service (SIS)

Today 10:00 - 15:45

Innovation Centre Ask Herts

Student Information Service (SIS)

Today - Closed
*** We are currently unable to print ID cards at the Innovation Hub. Please proceed to Hutton Hub Ask Herts with your query. We apologise for any inconvenience caused.***