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Student letters

During your studies at Herts, you may need a letter to confirm your student status.

On this page:

Why you may need a student letter

 You may need a student letter to confirm your enrolment at the University. Common reasons include:

 Living in the UK
 Travel
  • Applying for a travel visa
  • Showing confirmation of your studies when re-entering the UK
    (This is not a legal requirement, but may be requested)
 Military exemption
  • Providing proof of study if your home country has mandatory military service
    (See the Army Exemption page for more information)
 Bringing visitors to the UK

When you may need a different proof of identity

A student letter is not always the correct document. You may need something else for:


Check what document is required before making a request.

 

Express letters and manual letters

You may be able to download a student letter straight away using the express service if you meet the criteria. If you do not meet the criteria, you can still request a manual letter, which will take longer.

Express letter criteria: 

  • Your Student Record shows 'Registered' on the home page.
  • It is no more than 40 days before the start date of your course.
  • The end date of your academic year is in the future.
  • It has been at least 24 hours since you completed your registration.
  • You are, or will be, studying full-time in a course based on our Hatfield campus

Manual letters

If you do not meet these criteria, you will need to request a manual letter. See how to request a studnet letter below.

  • We cannot stamp or sign student letters.
  • If an organisation needs to check a letter, they can contact us using the form at the bottom of this page. 
  • You can also download an express letter while you are with them. This usually takes around 15 minutes.

 

How to request a student letter

You can request an express student letter online through your student record system, if you are a full-time student with no debt to the University.

Make sure:

  1. Your details (including your addresses) on your Student Record are correct as the letter will replicate this information.
  2. Complete the student status letter form  to request your student letter.
  3. Wait around 15 minutes for your letter to be sent to the personal email address on your Student Record (check your junk folder if it doesn’t come to your main inbox). 

If you are unsure which letter to request, contact Ask Herts for guidance.

 

All other students should request letters depending on student type (see below):

Consortium college or partnership institution students

  • Request your letter directly from your college or partner institution.

Hertfordshire International College (HIC) students

Doctoral College students

Part-time, online or distance learning students
  • Contact the Ask Herts team using the button at the bottom of this page.
  • Include your full name and student ID number.
Students with outstanding debt to the University of Hertfordshire

You cannot use the express letter service. You will need to request a manual letter.
Contact the Ask Herts team and include:
  • Your full name
  • Your student ID number
  • The reason you need the letter
Your request will be passed to the appropriate team.
Your letter will be sent within 10 working days.

 

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Ask Hutton

Student Enquiries and Enrolment Team (SEET)

Today 10:00 - 15:45
Contact form: https://ask.herts.ac.uk/contact-us

Ask de Havilland

Student Enquiries and Enrolment Team (SEET)

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Contact form: https://ask.herts.ac.uk/contact-us

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Student Enquiries and Enrolment Team (SEET)

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Please note there are no ID services available in the Innovation Centre. Contact form: https://ask.herts.ac.uk/contact-us Please note that the Ask Herts counter at Innovation will be closed until Monday 28th September 2026