- I applied for student finance with a different university. Do I need to update this?
- My course has changed. Do I need to notify Student Finance?
- Will changing university or course through Clearing affect my funding?
- Can I register if my funding has not been approved yet?
- What happens if my funding is delayed and I need to pay for accommodation?
- How do I check that Student Finance has updated my details?
- What support is available if my maintenance funding is delayed?
If you have not yet applied for funding, see Clearing: A guide for students who have not yet applied for funding.
I applied for student finance with a different university. Do I need to update this?
Yes.
Before 1 September
You can update your university and course details yourself through your Student Finance account:
- Go to Your Account
- Select Change your Application
- Select University or College and Course
Changes are usually updated within 48 hours.
From 1 September
You will need to contact the Student Funding and Financial Support team at funding@herts.ac.uk and ask them to submit a Change of Circumstance (COC).
Please be aware that:
- Student Finance can take up to six weeks to process a COC.
- Your tuition fee loan and maintenance loan cannot be paid until the change has been processed.
To avoid delays, update your application yourself before 1 September if possible.
My course has changed. Do I need to update my student finance application?
Yes.
Before 1 September
Update your course details through your online Student Finance account.
From 1 September
Contact the Student Funding and Financial Support team and ask them to submit a Change of Circumstance (COC) on your behalf.
Will changing university or course through Clearing affect my funding?
Possibly.
Your funding entitlement may change depending on factors such as:
- Whether your university is in London or outside London
- Your course
- The length of your course
If you're unsure how your funding may be affected, contact the Student Funding and Financial Support team at funding@herts.ac.uk for advice.
Can I register if my funding has not been approved yet?
Yes, you can still register.
However, if your funding application is later refused, you will be responsible for paying any tuition fees that you become liable for.
If your funding has not yet been approved, speak to the Student Funding and Financial Support team during registration.
What happens if my funding is delayed and I need to pay for accommodation?
If you are living in University-managed accommodation, you will need to make alternative arrangements to pay your accommodation fees until your funding is received.
For advice about accommodation payments, contact:
How do I check that Student Finance has updated my details?
If you updated your application through your online Student Finance account, changes are usually processed within 48 hours.
If the University submitted changes on your behalf, Student Finance can take up to 30 working days to process them.
To check your details:
- Log in to your Student Finance account and view your current application.
- Check that your university and course details have been updated.
- If the changes are not showing, contact Student Finance England on 0300 100 0607.
- You can also contact the Student Funding and Financial Support team with your Student Support Number (SSN) so they can check the details on your application.
Important
You are responsible for telling Student Finance England (or your funding provider) if your university changes through Clearing.
If your funding record is not updated, your student finance may be delayed.
What support is available if my maintenance funding is delayed?
If your maintenance funding is delayed, make an appointment with the Student Funding and Financial Support team.
They can help you identify any issues with your Student Finance application and advise on the next steps.
- If your funding is delayed you can make an appointment to see a member of the Student Funding and Financial Support team, and they will help you to identify and resolve any issues with Student Finance