- Support for studying at university
- Declaring your disability
- Exam adjustments
- Setting up a Study Needs Agreement
- Changing your Study Needs Agreement
- Immediate wellbeing support
- Contact student wellbeing
Support for studying at university
Student Wellbeing can provide tailored support to help you succeed during your studies.
We can:
- Discuss your individual support needs
- Recommend reasonable adjustments
- Advise on support available at the University
- Help you access specialist services where appropriate
Declaring your disability
You do not have to identify as disabled to speak to us about the difficulties you may be experiencing.
We understand that some students may feel uncertain about discussing a disability, health condition or mental health condition. Our advisers will always approach these conversations sensitively and confidentially.
If you are unsure whether you are eligible for support, we can provide advice and guidance.
You can meet with an adviser to discuss your needs. If possible, bring evidence of your condition and details of any support you have received previously, such as documents from your doctor or previous school, college or university.
Exam adjustments
Many students are eligible for adjustments to their exams.
If you think you may need exam adjustments, contact Student Wellbeing as soon as possible. There are strict application deadlines, which are published on StudyNet.
Setting up a Study Needs Agreement
A Study Needs Agreement (SNA) records the reasonable adjustments you are entitled to during your studies.
To arrange an SNA, you must provide evidence that meets the University's requirements. Once your evidence has been reviewed, an adviser can discuss appropriate adjustments with you.
To get started, you can:
- Book an appointment with Student Wellbeing
- Attend a drop-in session
- Complete the Study Related Support form
Changing your Study Needs Agreement
If your needs change, you can update your Study Needs Agreement by:
- Logging in to your support portal
- Contacting your adviser directly
You can access your portal through the Study Related Support system.
Immediate wellbeing support
If you need immediate wellbeing support, you can access our 24/7 Student Support Helpline and app.
Phone: 0808 196 3533
App: https://pam-assist.co.uk/
Access code: UH101
In an emergency, always call 999.
For more information about the support available, visit the Student Wellbeing page.
Contact student wellbeing
Email: studentwellbeing@herts.ac.uk
Phone: 01707 284453
Contact us if you have any questions about disability support, reasonable adjustments or Study Needs Agreements.