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I'm unhappy in my accommodation

Don't worry, there is always someone to speak to.

Living away from home and in shared accommodation can be challenging.  You may find your neighbours are noisy, not cleaning the kitchen, taking out the rubbish, feel home sick, something might break in the middle of the night, or you might be concerned about the welfare of another housemate.     

During office hours

Please remember that someone from the Student Support and Welfare team is available 24 hours a day, 365 days in the year. We are here to support you in confidence while you are living on campus.

On week days, a friendly team of Student Support Officers are here to help you on College Lane and de Havilland Campuses. Please feel free to pop into the office to speak with someone in person, email or call us.

You may also wish to speak with someone from Counselling services.

Out of office hours

If our Student Support Officers are not available, a team of Resident Assistants (RAs) are on call if you require any assistance that cannot wait until the following morning.  You can contact the RA using the non-emergency security contact number

What if I live off-campus?

Off-Campus Student Support is provided during office hours for all UH students living in the surrounding area of the university.  

Contact Us

Advice and Support Centre

Hertfordshire Students' Union

Today - Closed

Community Liaison & Support Officer

Student Life

Today - Closed
We are out of the office quite a lot, due to carrying out regular off-campus house visits. If you call please leave a message.
Room B440, College Lane

Student Support and Welfare

Student Life

Today - Closed
Outside of office hours, in an emergency please contact Security (01707 281010 internal 1010)
B440 , College Lane
Today - Closed
Residential Services Office , De Havilland Campus

Security

Today - Open 24 Hours
Security Control Room, College Lane and de Havilland

Counselling

Student Wellbeing

Today - Closed
Student Wellbeing is closed at weekends and during holiday periods.
Student Wellbeing (Counselling), College Lane