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University can be stressful as well as rewarding. Counselling Services offer a range of support for students to help deal with emotional and psychological difficulties and make the most of university life.

Counsellors will not tell you what to do, but can help you think about your difficulties from a different perspective . We can also provide support and advice if you are worried about friends, colleagues or family members. 

To self-refer please click here


Talking to a trained counsellor can be a very effective way of managing and understanding difficult feelings and situations. You can approach  Counselling to talk about anything you feel worried or anxious about. You might not know why you feel unhappy (that's ok to talk about here too!) but often people come to talk about things such as anxiety,depression,bereavement, problems with friends or family members, study problems, exam stress, feeling lonely or isolated, issues around food, sex, drugs or alcohol, self-harm and/or suicidal feelings.

If you need to speak to some one urgently, we offer Same Day Bookable appointments that become availible from 8:30am each morning and can also provide information for Emergency Help if you need it.

Online / Self Help Resources

If you are not sure you want or need to speak with a counsellor straightaway, we have a large range of  Self Help Resources dealing with common issues such as anxiety, depression, procrastination, bereavement and self-harm. 

Free 24/7 Helpline via Health Assured 

If you need immediate emotional support at any time of day you can access the 24 hour helpline on:

0800 028 3766

If you have experienced a bereavement or if you are feeling low, depressed, stressed, or anxious you can call this support line at any time of the day. You can also call if you need financial, legal, non-urgent medical advice too!

You will speak with qualified counsellors on the call, including a team specialised in the areas of bereavement, finance, law and medical care.

*please note that this is now replacing the previous same-day bookable service we had. 


Mental Health Advice

Our mental health advice team  can help you get supoprt and adjustments for study, develop practical skills to manage a mental health difficulty and liase with the NHS or other university services , or access additional support services  as necessary.

Contact Us

The Office of the Dean of Students

Student Wellbeing

Today 09:00 - 17:00
Office of the Dean of Students, College Lane

Residence Life Team

Office of the Dean of Students

Today 08:30 - 17:00
Outside of office hours, in an emergency please contact Security (01707 281010 internal 1010)
B440 , College Lane
Today 08.30 - 17.00
Residential Services Office , De Havilland Campus


Student Wellbeing

Today 8.30 - 17:00
Student Wellbeing is closed at weekends and during holiday periods.
Student Wellbeing (Counselling), College Lane

Community Student Support Officer

Office of the Dean of Students

Today 08:30 - 17:00
We are out of the office quite a lot, due to carrying out regular off-campus house visits. If you call please leave a message.
Room B440, College Lane