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Joining Instructions

What you need to know before you begin your studies

Joining Instructions Portal

40 days prior to the start date of your programme, your joining instructions will be available providing you hold an unconditional offer that you have firmly accepted. You will be sent an email when your instructions are ready.  Click on the portal link in the email or click here and log in with your student ID number.

If you do not receive the email, please contact the Ask Herts Team for further information.

Joining information

The information available on your portal will show you the start date, time and location of your very first session at the University.  If you are unable to attend this session please contact the Ask Herts Team. You can download the Herts mobile app which includes a wayfinding map so that you can find your classroom. 

Programme documents

Beneath the details of your first session and the box that contains information about the portal you will find a list of important documents for your programme. 

Take your time to read these documents carefully as they will include your induction timetable, contact information and details of any additional reading or pre-course activities required to prepare you for your studies. 

We also recommend that you complete the Getting started at Herts online course before you start. 

Contact Us

Ask Herts Phone Service

Student Information Service (SIS)

Today 11:00 - 16:45
Calls may be recorded for quality and training purposes.