What is UHVPN?
UHVPN gives you access to services that are on-campus only. Your device - wherever you may be - will appear as if it's connected to the University's network, enabling you to access the services that are only available on campus.
You are encouraged to use UHVPN whenever you use University services. You should always add the https:// prefix to URLs for websites that use your personal data.
https://vpnsetup.herts.ac.uk explains how to install and use the software required (Pulse Secure) to access UHVPN.
When would I need to use UHVPN?
When you need to use services only available on campus and you are:
- off campus
- using your own device over WiFi on campus
- you're told that you need to "go through the VPN"
How do I use UHVPN?
Follow the instructions at https://vpnsetup.herts.ac.uk
Remember you need to log in to Pulse Secure using your username@herts.ac.uk
Once you have downloaded Pulse Secure you may have to look for it in your hidden icons tray (Windows PC).
Can I access services protected by the VPN without installing anything?
A limited range of the services available through the VPN can also be accessed at uhvpn.herts.ac.uk (Secure Access Service website). Please note that the Remote Desktop service is unavailable through the Secure Access Service website.
How do I keep up to date?
Pulse will occasionally prompt you to upgrade to the latest version of the software. Version 9 is the latest version.
Need help?
Please contact the Helpdesk if you need help getting set up:
- Available 24/7: Telephone: +44 (0)1707 284678
- During working hours: Email: helpdesk@herts.ac.uk
- During working hours: Online:https://helpdesk.herts.ac.uk/login