- LRCs access and support for mobility aid users
- Check access before you visit
- Accessible facilities and study spaces
- Access resources remotely
- Get support in the LRCs
- Emergency support
LRCs access and support for mobility aid users
Find accessible facilities, study spaces, library resources and support for mobility aid users in the Learning Resources Centres (LRCs).
If you use a wheelchair or another mobility aid, you can find information here to help you plan your visit and use LRC facilities and services.
If you need additional support before visiting, contact the Library team.
Check access before you visit
Before visiting an LRC, you can:
- check how busy the LRCs are using the Herts Mobile app. Select Plan Your Visit to view live information and daily trends
- use disabled parking directly outside College Lane LRC or near de Havilland LRC
- use the University of Hertfordshire Accessibility Guide on AccessAble to plan an accessible journey and check venue access and LRC spaces.
Accessible facilities and study spaces
Building access
The LRCs have:
- wide entrance gates
- lifts to all floors
- keyless accessible toilets on every floor
- communal seating areas on the ground floor and in café spaces.
Check the Service Status page for information about any lift service issues.
Accessible study spaces
You can find:
- adjustable-height desks
- low-level information points throughout the LRCs
- study areas with spaces for wheelchair users and other mobility aids
- PCs on all floors
- Chromebook lockers with devices that can be collected and stored at accessible heights.
Use the Herts Mobile app's wayfinding feature to find PC locations and availability.
Find out about Chromebook loans.
Access resources remotely
You can:
- access the online library
- use Libby for remote resources
- use Lean Library
- request a scan from a physical book in the library collection if an eBook is not available
- use remote desktop access to access University software from your own device without visiting campus.
Get support in the LRCs
If you need help while visiting an LRC:
- speak to Library staff at the Welcome Desk for help using library services and facilities
- use the accessible information points available on every floor, which include phones and PCs connected directly to the Helpdesk
- contact the Helpdesk to book an in-person IT appointment in advance
- visit the Study Success Hub for in-person academic support and guidance.
Emergency support
LRC security staff are available 24 hours a day, seven days a week.
Emergency refuge points are available on every floor.
If you need assistance during an emergency, follow staff instructions and emergency procedures.