Find answers to the most common accommodation fees questions
- How do I pay for my accommodation deposit?
- How do I pay my accommodation fees?
- When do I need to pay my accommodation fees?
- What happens if I don't pay my accommodation fees on time?
- Does the University offer a payment plan for accommodation fees?
- Can I make a payment even if I don't have the full outstanding amount?
- How do I apply for a refund?
How do I pay for my accommodation deposit?
Please see the following link for accommodation deposit information.
How do I pay my accommodation fees?
To pay your tuition or accommodation fees please only use university approved payment methods listed on Make a payment. Don’t become a victim of fraud by using unverified third parties for payments!
When do I need to pay my accommodation fees?
Accommodation fees must be paid in line with the termly payment dates.
What happens if I don’t pay my accommodation fees on time?
It is very important that your accommodation fees are paid on time. If you missed a payment deadline by a few days don’t panic – no action will be taken.
If you missed your payment we will send text reminders and debt chasing emails advising you of an outstanding payment.
⚠️Failure to pay your accommodation fees (or making payments in accordance with a payment plan agreed with the University of Hertfordshire) is a breach of your accommodation Licence contract. If you continue to fail to pay the outstanding amount the late payment charge £50 will be applied to your account increasing the debt.
Does the university offer a payment plan for accommodation fees?
Your fees must be paid in line with the termly due dates, whether this is set up on a payment plan or you make these instalments manually.
⚠️Please note your accommodation fees must be paid in full before you move out of your room.
Can I make a payment even if I don’t have the full outstanding amount?
Absolutely! Even if you are unable to clear your full outstanding balance, it is very important that you make contributions, no matter how small, as it shows commitment to reduction of your debt.
How do I apply for a refund?
To apply for a refund please carefully read the following Refunds information. You will be asked to complete a form and forward it to finance-accomm@herts.ac.uk for processing.
⚠️DO NOT apply for a refund prior to checking eligibility and carefully reading all the information.