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Print, copy and scan on campus

Find out how and where you can print, copy and scan your documents on campus and access Document Services

Service update: The large format printer at College Lane LRC is currently unavailable. Please either use the large format printer in De Havilland LRC or visit our colleagues in Document Services on the College Lane Campus. Please note that poster printing at Document Services may have a slightly longer wait time. You can find information on using Document Services here: ask.herts.ac.uk/document-services-the-uh-print-room#large_format_printing

 

Where can I print, copy or scan my work on campus?

There are two ways to print at the University.

 1. Self-service printing (quick and convenient)

You can use self-service print, copy and scan machines located:

  • Inside both LRCs
  • At additional locations across campus

To find your nearest machine, open the Herts Mobile app and use the Maps feature. Simply search for Herts Mobile in your app store and look for “print copy scan” on the map.

⚠️ You may need to download an app before you can print from your own device or a University computer so please plan ahead by reading the guides on how to print from different devices.

Self-service printing is ideal for:

  • Standard document printing
  • Quick copies
  • Basic scanning
2. Document Services (for professional and complex jobs)

If you need something more specialist or professionally finished, Document Services can help.

They offer:

  • Printed copies of assignments and projects (for submission or personal use)
  • Printing, copying, or binding documents
  • Help with complex print jobs
  • Professional finishing
  • Supplies for self-service printing and binding

👉To place a request, email:projectprint@herts.ac.uk

They will:

  • Confirm your requirements
  • Arrange payment
  • Book a collection time

ℹ️For more details on services, pricing and opening times , please see Document Services.

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Credit your print and copy account

To use the print, copy, scan machines in the Learning Resources Centres you need to have credit in your print and photocopy account.

To help get you started, we automatically add a £5 print credit to student accounts at the start of your academic year.

  • Once you have completed registration, it can take a few days for the £5 print credit to appear on your student printing account.
  • In the meantime, you may wish to add a small amount of print credit yourself, with £1 being the minimum.
  • Library and Helpdesk will not be able to add print credit for you. 
Crediting your account:
  • Go to printing.herts.ac.uk and log in with your username and password.  If you are either off campus OR if on campus but NOT on  eduroam/UHWifi you will need to use our VPN service to connect to printing.herts.ac.uk.
  • Select ‘Add credit’.
  • Follow the instructions to credit your account for as little as £1.00 using your credit or debit card.
  • Please make sure the 'shipping address' matches the address on your credit/debit card account. 

For more information on the cost of printing and copying on campus please see our print and copy prices.

Unused Credit

Unused print credit will not be refunded.

  • It is possible to transfer outstanding credit to another UH print user: just log in to printing.herts.ac.uk and select 'Transfers' from the left-hand menu.
  • If you are a PGR student who has received print credit from your School the unused amount should be returned (internally) to your respective School.

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Print and copy prices

You can print from a networked computer or your laptop to any University printer on campus.  First, you need to credit your print account. Find out how to credit your print account

Per side, unless stated

Paper

Cost

A4 black and white, single-sided

4p

A4 black and white, double-sided 

8p

A4 colour, single-sided

16p

A4 colour, double-sided

30p

A3 black and white, single-sided

8p

A3 black and white, double-sided

14p

A3 colour, single-sided

32p

A3 colour, double-sided

60p

Save paper and money - print double-sided where possible.

ℹ️ Printing posters

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Printing from your own device or a University computer

Using your own device or a University computer in one of the LRCs you can send your work to print and pick up at any of the print, copy, scan devices across campus within 72 hours.

You activate the print, copy, scan machine with your University ID card. The first time you do this you will be asked to associate your card and you will need to enter your username@herts.ac.uk and your password. 

When printing for the first time, please read the relevant self-help guide below for step-by-step instructions for the different device types. Please also note the ID card you use to release a print job must match the account that it is sent from. 

Some devices will require you to download a printing app first, which will be detailed in the guide for your device.  

Printing A4 or A3 from an LRC PC
Printing A4 or A3 from an LRC Mac
Mobile printing on a Chromebook
Mobile printing on a Windows device
Mobile printing on an Apple Mac
Mobile printing on iPad or iPhone
Mobile printing on an Android device

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Preparing and printing posters in the LRCs

Service update: The large format printer at College Lane LRC is currently unavailable. Please either use the large format printer in De Havilland LRC or visit our colleagues in Document Services on the College Lane Campus. Please note that poster printing at Document Services may have a slightly longer wait time. You can find information on using Document Services here: ask.herts.ac.uk/document-services-the-uh-print-room#large_format_printing

You can print posters in both Learning Resources Centres (LRCs) on campus. 

Before you start please make sure you: 

  • Use the recommended software to create your poster – posters are best printed from Microsoft Powerpoint (.ppt files) or Adobe Reader (.pdf files) 
  • Resize your poster to the correct size and check that all software applications and printer settings are correct when you print. We accept no responsibility for incorrectly formatted posters sent to the printer. 
  • Have enough credit in your Print Account. See credit your print account. The price for printing a large format poster (A2, A1, or A0) is £5.00. 
  • Release your print job within 15 minutes of sending it to the printer or it will be cancelled.

⚠️  Allow enough time to print and collect your poster. Print queues can build up significantly, especially close to assignment deadlines.  Your poster can be collected at the following times:

  • Term time:  Monday-Friday at 10:00, 14:00, and 16:00 
  • No collection on weekends, bank holidays, and University holidays 
  • Please note that posters will be disposed of if not collected after 5 working days.

For more information see our self-help guides: 

You can also contact Document ServicesPlease email your request to reprographics@herts.ac.uk who will confirm your requirements and arrange a collection time and payment.

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Photocopying

See our Photocopying guide for step-by-step instructions.

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Scanning

See this video about scanning on campus or see the full scanning guide.

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Contact Us

Helpdesk - Library and Computing Services

Library and Computing Services

Today - Open 24 Hours
Please refer to the LCS Service Status page for updates on service availability. https://status.herts.ac.uk. Online and telephone support is available 08:00 to 18:00 Monday - Friday and 9:00 - 17:00 Saturday - Sunday (Late August - Early May) with telephone support only available outside of these times.

Document Services

Today 08:30 to 12:00 - 13:30 to 16:30
Document Services, College Lane