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Student Support - accessing resources

Looking for support at Herts? Find out what help is available, including wellbeing, academic, financial and practical support throughout your time at university.

On this page:

Mental health support 

Mental health, good or bad, affects all of us. You don’t have to be mentally ill to experience mental health. Many mental health problems are transitory and short-lived but some are longer. So if you think you might benefit from support from our mental health team but are unsure if it is for you, get in touch and we can give you all the information you need to help you to decide. And if you are concerned about another student’s mental health, then please come and speak to us for advice. 

Appointments are available:

  • Face to face
  • Online (video call)
  • By phone

All support is confidential. Our experienced advisors and counsellors provide high-quality support in person and online.

  Find out how to access mental health support

 

Accessibility and disability support 

If you have a disability, long-term health condition or specific learning difference, we can help you succeed at university.

Our trained Accessibility and Disability Advisers will:

  • Talk through how your condition may affect your studies
  • Agree reasonable adjustments and support with you
  • Help put the right support in place


We understand that sharing this information can feel difficult. Your information will always be handled confidentially.

  Learn about accessibility and disability support

 

Equality, Diversity and Inclusion

We are committed to creating a community where you feel respected, included and able to be yourself.

Find out more about the Equality office
 

The Equality Office:

  • Promotes fairness and inclusion
  • Supports students who may experience discrimination or barriers
  • Offers appointments online and in person


 Explore Equality, Diversity and Inclusion (EDI) support

 

Herts SU advice and support centre 

Herts SU offers free, independent and confidential advice.

They can support you with:

  • Academic issues
  • Housing and accommodation
  • Money and finance
  • Legal matters
  • Sexual health


 Get advice from the Students’ Union

 

Chaplaincy 

The Chaplaincy team provides a welcoming and inclusive space for students of all faiths and none.

They offer:

  • A listening ear if you need someone to talk to
  • Support with personal challenges
  • Space to explore faith or spirituality


Find out about chaplaincy support

 

Residence Life  (on-campus support) 

If you live in University accommodation, support is available 24 hours a day, 7 days a week.

 Get help in halls of residence

 

Community and Safeguarding Team (off-campus support)

If you live in private accommodation, the Community and Safeguarding Team can support you.

They provide:

  • Welfare and wellbeing support
  • Advice on living in the local community
  • Help with concerns about safety or behaviour

Contact the Community and Safeguarding Team:

Email: Community@herts.ac.uk
Phone: +44 (0)1707 285165

Student Success Team

The Student Success Team supports students to feel confident, included and able to achieve their goals.

They:

  • Work with students from widening participation groups
  • Support academic confidence and belonging
  • Help improve progression and employability


 Learn how the Student Success Team can support you

 

Financial Support 

If you are worried about money, support is available.

The Student Funding and Financial Support team can:

  • Offer advice on managing your finances
  • Explain funding options
  • Support you if your financial situation changes


You can also access free financial guidance through Blackbullion.

 

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Contact Us

Student Wellbeing

Today 8.30 - 17:00
Student Wellbeing is closed at weekends and during holiday periods.
Hutton Hub, College Lane

Accessibility and Disability Services

Student Wellbeing

Today 09:00 - 17:00
Student Wellbeing is closed at weekends and during holiday periods.
Student Wellbeing, College Lane Campus