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1 to 1 Study Support

Get free study skills support at the Study Success Hubs in the Learning Resources Centres. We can help with academic writing, using the library, referencing, digital skills, and maths.

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Study Success Hubs

Study Success Hubs can be found on the ground floor of each of the Learning Resources Centres (LRCs).

Whether you need help with academic writing, maths, referencing, digital skills, assignments or managing your workload, our specialist teams are here to support your success.

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Library Skills Support

Your Academic Skills Librarians can help with using the Online Library, finding and evaluating sources for your assignment, and referencing using Cite Them Right.

Visit Library SkillUP to find our drop-in times, or book an online 1:1 appointment.

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Digital Skills Help

Drop in to see a Technology Mentor between 14:00 -16:00 on Tuesdays and Thursdays from 24 September 2026, for assistance with digital tools to help you complete your course. Technology Mentors are students at Herts who can provide guidance and support with your digital skills.

Students can also book an online 1-1 via the Technology Mentors page on the Herts Academic Skills Canvas site.

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Herts Academic Skills

The quickest and easiest way to get support with writing or assignments is to drop in to a 1:1 session with our expert team of Academic Skills Tutors in the LRC. You can find the timetable here - please check the schedule before coming.

If you cannot make it to campus, or have been referred by the Wellbeing or Disability Teams, you can email has@herts.ac.uk to request an appointment.

For general study skills resources or to find out more about how HAS can support you, please visit our page on Ask Herts.

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Maths Support

Receive specialist support on a range of mathematical topics through the Maths Support Service.

Maths drop-in sessions can help you develop your understanding, strengthen your mathematical skills, and build confidence in applying maths to your studies.

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IT Helpdesk

Need help with your University account, password, IT issue, or library services?

Contact the Library and Computing Services Helpdesk by phone, email or online ticket. Find support, report problems, and book specialist help.

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Support in Your School

Receive specialist academic support from the Academic Skills team in your School.

Advisers can help you develop your academic writing, study skills, and learning strategies, with guidance tailored to your subject.

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Other Academic Support

Exceptional Circumstances

If something outside of your control affects your ability to complete assessments or exams, you can submit an Exceptional Circumstances request so the University can consider appropriate support.

Academic Integrity and Misconduct

Most cases of academic misconduct are unintentional and can be avoided with the right support.

Useful resources:

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Contact Us

Helpdesk - Library and Computing Services

Library and Computing Services

Today - Open 24 Hours
Please refer to the LCS Service Status page for updates on service availability. https://status.herts.ac.uk. Online and telephone support is available 08:00 to 18:00 Monday - Friday and 9:00 - 17:00 Saturday - Sunday (Late August - Early May) with telephone support only available outside of these times.