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Academic and study skills support

Get free study skills support at the Study Success Hubs in the Learning Resources Centres. We can help with academic writing, using the library, referencing, digital skills, and maths.

On this page:

Study Success Hubs

Study Success Hubs are on the ground floor of each Learning Resources Centre (LRC).

Specialist teams can help you with:

  • academic writing
  • assignments
  • referencing
  • library research
  • digital skills
  • maths
  • managing your workload.

Library and referencing support

Academic Skills Librarians can help you:

  • use the Online Library
  • find and evaluate sources for assignments
  • reference your work using Cite Them Right.

Visit Library SkillUP to find drop-in times or book an online 1:1 appointment.

Digital skills support

Technology Mentors can help you use digital tools and develop the digital skills you need for your course.

Drop in to see a Technology Mentor between 14:00 and 16:00 on Tuesdays and Thursdays.

Technology Mentors are Herts students who can provide guidance and support with digital skills.

You can also book an online 1:1 through the Technology Mentors page on the Herts Academic Skills Canvas site.

Academic writing and assignment support

Herts Academic Skills can help you with academic writing, assignments and general study skills.

The quickest way to get support is to attend a 1:1 drop-in session with an Academic Skills Tutor in the LRC.

Check the Academic Skills Tutor timetable before attending.

If you cannot come to campus, or have been referred by the Wellbeing or Disability Teams, email has@herts.ac.uk to request an appointment.

Find more study skills resources and information about support from Herts Academic Skills.

Maths support

Get specialist help with a range of mathematical topics through the Maths Support Service.

Maths drop-in sessions can help you develop your understanding, improve your maths skills and build confidence in applying maths to your studies.

IT Helpdesk

If you need help with your University account, password, an IT issue or library services, contact the Library and Computing Services Helpdesk.

You can get help by phone or email, submit an online ticket, report a problem or book specialist support.

Academic support in your School

You can also get specialist academic skills support in your School.

Advisers can help you develop your academic writing, study skills and learning strategies, with guidance tailored to your subject.

Other academic support

Exceptional circumstances

If something outside your control affects your ability to complete an assessment or exam, you can submit an Exceptional Circumstances request so the University can consider appropriate support.

Academic integrity and misconduct

Most cases of academic misconduct are unintentional and can be avoided with the right support.

Find guidance and support:

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Helpdesk - Library and Computing Services

Library and Computing Services

Today - Open 24 Hours
Please refer to the LCS Service Status page for updates on service availability. https://status.herts.ac.uk. Online and telephone support is available 08:00 to 18:00 Monday - Friday and 9:00 - 17:00 Saturday - Sunday (Late August - Early May) with telephone support only available outside of these times.