- Check out our online registration video guides
- Complete online registration step by step
- What happens after online registration?
- Studying through an affiliate?
- Create an immigration share code
- When do I need to pay my tuition fees?
- Need help?
Watch registration video guides
Watch our step-by-step registration videos
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Complete online registration step by step
Step 1: Set up your Student Record account
Once your place is confirmed, you'll receive an email titled "Set up your University account to get started".
Follow the instructions to:
- Create your Student Record account
- Set your password
- Access University systems and learning materials
Returning students progressing to a new programme should continue using their existing username and password.
Step 2: Log in to your Student Record
Go to your student record login.
Use the username and password you created when setting up your account to access online registration (Stage 1)
Step 3: Select 'Registration (Stage 1)
Within 40 days of your course start date, you'll see Registration (Stage 1) under Services.
If you cannot see this option, contact Ask Herts.
Please note: You can only access online registration within 40 days of your course start date.
Step 4: Check your course details
Review the course information displayed on screen.
Check:
- Course title
- Programme details
If anything looks incorrect, contact Ask Herts.
Step 5: Confirm your addresses
Keep your address information up to date throughout your studies.
Home address
Your permanent address outside term time.
For international students, this is usually your overseas address.
Term-time address
Where you will live while studying.
If you're staying in University accommodation, use the full address provided in your accommodation emails.
Mailing address
The address the University will use for important letters.
Work address
Only required if you're studying a programme linked to an employer, such as a Degree Apprenticeship.
Step 6: Add an emergency contact
Provide the details of someone we can contact in an emergency.
This can be a family member or friend.
Step 7: Complete your HESA questions
The University is required to collect information for statutory, regulatory and statistical reporting through HESA (Higher Education Statistics Agency).
You must complete all required questions before submitting your registration.
Topics include:
- Disability
- Domicile
- Ethnicity
- Care experience
- Previous education
- Highest qualification
- Tuition fee funding
- Accommodation
- Religion or belief
- Sexual orientation
- Gender identity
Guidance is provided alongside each question and many include a "Prefer not to say" option.
Step 8: Careers questions
These questions help Careers and Employment provide tailored support.
You'll be asked about:
- Career planning
- Work experience
- Preferred graduate job location
Step 9: Student support questions
These questions allow our Widening Access and Student Success team to offer you personalised support with your studies.
You may be asked whether you:
- Are a care leaver
- Are estranged from your parents
- Are a student parent
- Have caring responsibilities
- Are the first in your family to attend university
This information helps teams provide financial, wellbeing, accommodation and employability support.
Step 10: Review and submit
Check all information carefully before submitting.
You'll also need to:
- Read the University's Terms and Conditions
- Confirm you agree to them
By submitting online registration, you are confirming your intention to study at the University.
You'll receive an email confirming your registration has been submitted.
What happens after online registration?
New students
Log in to the Joining Portal and complete any sections marked To do.
Once submitted, sections will move to Staff review while they are processed.
International students can also use the Joining Portal to book their face-to-face registration appointment.
Returning students starting a new programme
No further action is normally required.
Your status should update to Fully Registered within 24 hours.
Studying through an affiliate?
You may need to follow a different registration process if you are studying through:
- Mary Hare
- Pen Green
- USP
- Hertfordshire International College (HIC)
- An online distance learning provider
- Healthcare or Medical CPD programmes
Follow the instructions provided by your institution or visit the relevant Ask Herts guidance page.
| If you are... | What you need to do |
|---|---|
| A Mary Hare, Pen Green or USP student | Visit this page for more information |
| An online distance learning student | Visit this page for more information |
| Studying a Healthcare or Medical CPD module | Visit this page for more information |
| A Hertfordshire International College (HIC) student | HIC will contact you to arrange registration. You do not need to book an in-person registration appointment with the University. |
Create an immigration share code
International students may need to provide a share code during registration.
A share code can be generated from your UKVI eVisa account to confirm your immigration status.
Helpful resources:
When creating your share code, select:
"To prove my immigration status for anything else."
When do I need to pay my tuition fees?
View current tuition fee payment deadlines for 2026/27
Need help?
If you need support with registration, contact Ask Herts.
Please include:
- Your full name
- Student ID number
- A screenshot of the issue, where possible