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Information for higher and degree level apprentices

Key materials for Apprentices studying at the University of Hertfordshire

Apprentices have access to a wide variety of services and support mechanisms in the same way as traditional students.  As a Herts student, it is important to register your attendance each time you are on campus for every timetabled session,  by swiping your ID card on an electronic check in reader. 

Resources and contacts 

Degree Apprenticeships Administration

The Degree Apprenticeships Administration team are available to answer any queries and offer advice and support where necessary.   

Student Centre

The Ask Herts, is on hand to offer support and advice for a number of areas including registry, finances, parking permits, council tax, ID cards and more. Their opening hours can be found here.  

Academic Support

Each Apprentice will be assigned an academic liaison tutor within their school. For any support with your academic studies, or to notify of a change of circumstance please contact your Academic Tutor or contact the Ask Herts.  

Student's Union

As a registered student of the University, the Students Union are able to offer a range of services and support during your study. You're also entitled to an NUS card which provides great discounts on a range of products.  

Student Wellbeing

Student Wellbeing are based in the Hutton Hub and offer a wide range of confidential services which include counselling, disability, mental health and health services.  

Changing your details

If any of your details change throughout your study, it is important that this information is updated on your Student Record.  

Library and Computing Services

To contact the Helpdesk, please view their details and opening times.  


Apprentices who travel to the University by car and require parking must apply for a parking permit when on site.   

Contact Us

Degree Apprenticeships

Academic Services

Today 08:30 - 16:30
Degree Apprenticeships, MacLaurin Building

Student Wellbeing

Today 8.30 - 17:00
Student Wellbeing is closed at weekends and during holiday periods.
Hutton Hub, College Lane

Ask Hutton

Student Enquiries and Enrolment Team (SEET)

Today 11:00 - 16:00
Due to Staff Training, Ask Herts will be closed on Monday 1st July.

Ask Innovation

Student Enquiries and Enrolment Team (SEET)

Today - Closed
The Innovation Centre will be closed from Monday 13th May over the summer period and will re-open around Semester A. Apologies for any inconvenience caused. Please visit us in the Hutton Hub at the bottom of College Lane campus, or in our De Havilland Hub for any queries.

Ask de Havilland

Student Enquiries and Enrolment Team (SEET)

Today 11:00 - 16:00