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Information for higher and degree level apprentices

Key materials for Apprentices studying at the University of Hertfordshire

Apprentices have access to a wide variety of services and support mechanisms in the same way as traditional students.  As a Herts student, it is important to register your attendance each time you are on campus for every timetabled session,  by swiping your ID card on an electronic check-In reader.

Resources and contacts 

Degree Apprenticeships Administration

The Degree Apprenticeships Administration team are available to answer any queries and offer advice and support where necessary.   

Student Centre

The Ask Herts, is on hand to offer support and advice for a number of areas including registry, finances, parking permits, council tax, ID cards and more. Their opening hours can be found here.  

Academic Support

Each Apprentice will be assigned an academic liaison tutor within their school. For any support with your academic studies, or to notify of a change of circumstance please contact your Academic Tutor or contact the Ask Herts.  

Student's Union

As a registered student of the University, the Students Union are able to offer a range of services and support during your study. You're also entitled to an NUS card which provides great discounts on a range of products.  

Student Wellbeing

Student Wellbeing are based in the Hutton Hub and offer a wide range of confidential services which include counselling, disability, mental health and health services.  

Changing your details

If any of your details change throughout your study, it is important that this information is updated on your Student Record.  

Library and Computing Services

To contact the Helpdesk, please view their details and opening times.  


Apprentices who travel to the University by car and require parking must apply for a parking permit when on site.   

Contact Us

Degree Apprenticeships

Academic Services

Today 08:30 - 16:30
Degree Apprenticeships, MacLaurin Building

Student Wellbeing

Today 8.30 - 17:00
Student Wellbeing is closed at weekends and during holiday periods.
Hutton Hub, College Lane

Ask Hutton

Student Information Service (SIS)

Today 09:00 - 16:45

Ask Innovation

Student Information Service (SIS)

Today 09:00 - 16:45
Please be aware that we are unable to print ID cards in this Office. Please visit Ask De Havilland or Ask Hutton during the opening hours. *Due to staffing levels, this office will close for lunch at 11:45 until approximately 1PM daily*

Ask de Havilland

Student Information Service (SIS)

Today 09:00 - 16:45