- Learning Resources Centres (LRCs)
- Campus shops
- Food and drink on campus
- Student support
- Ask Herts
- The Forum bar and nightclub
- Students' Union
- Chaplaincy
- Day Nursery
- Security and emergencies
- Uno buses
Learning Resources Centres (LRCs)
The College Lane and de Havilland LRCs remain open 24/7 over the Summer. Find out more about LRC services and facilities at ask.herts.ac.uk/learning-resources-centres.
Improving your College Lane LRC
We are creating some shiny new group and individual study spaces at the College Lane LRC ready for the start of term and there will be some disruption to ground and first floor PC and study zones, (including Computer Science and Engineering specialist software PCs) while works take place over the Summer months.
Over this time, please use PCs, Macs and study spaces available on the second floor or alternatively why not use our de Havilland LRC which is unaffected by these changes.
We are also creating of a 7,000 volume Humanities Teaching collection (on College Lane) with the Humanities Research Collection remaining at de Havilland LRC. We expect impact to be minimal as we gradually move books across and we’ll have arrangements in place to make sure you can continue to access all the books and resources you need during this time. Don't forget you can access the resources you need anytime, anywhere via our extensive digital book and journal collection on the Online library.
Study skills support
You can continue to access study skills support including online chat, 1-1 online appointments with a librarian and access to all our online study skills resources via Library SkillUP at go.herts.ac.uk/libraryskillup.
Please note that our library and digital skills on campus drop-ins in the LRC Study Success Hubs have finished for the Summer and will restart again in September.
LRC café
The College Lane LRC café is closed over the Summer and will reopen in September for the start of term. For more information on food and drink outlets on campus and Summer opening times please see ask.herts.ac.uk/food-and-drink-at-college-lane and ask.herts.ac.uk/food-and-drink-at-de-havilland
Anytime, anywhere access to our services
Whether you are studying on campus or at home over the Summer don’t forget you can access our online services wherever you are:
- Extensive digital book and journal collection via the Online library and Module Reading List/ Resource List from Canvas
- Library SkillUp (Canvas module) specialist online study skills support with lots of useful help on topics such as searching, reading, referencing and evaluating
- Remote desktop service - access an LRC or Lab PC anytime, anywhere
- Additional online resources including subject specific resources; images, video and audio resources; and general reference materials.
How to get help
Please note that the Welcome Desk on the ground floor of the LRCs will have reduced opening hours from May to September.
- Search on Ask Herts 24/7 for online help and information on any of our services.
- LRC Information Points are available on all floors of the LRCs to look up books or find answers to common questions on Ask Herts.
- If you have any enquiries or a problem with a service you can contact our Helpdesk 24/7 via phone +44(0)1707 284678 or email helpdesk@herts.ac.uk You can also check the latest status of our services at herts.ac.uk/
- Search on Ask Herts 24/7 for online help and information on any of our services.
Campus shops
Both campus shops will be open 8.00 - 16.00 Monday to Friday. The shops will be closed on bank holidays and weekends.
Food and drink on campus
College Lane campus |
|
Forum Food Court |
Closed |
Starbucks |
08.00 – 16.00 (closed on bank holidays) |
Subway |
11.00 - 20.00 (closed from 14 June) |
Elehouse |
12.00 - 18.00 (closed from 20 June) |
LRC Cafe |
Closed |
Rore |
08.00- 16.00 (closed on bank holidays and weekends) |
Gallery |
Closed |
de Havilland campus |
|
de Havilland Food Court |
Closed |
Cafe Sport |
Monday - Friday 08.00 - 18.00, Weekends 09.00 - 17.00 |
Cafe Ambition |
08.00 – 16.00 (closed on bank holidays and weekends) |
Student Support
All services are open as normal apart from Monday 26 and Tuesday 27 August 2024, when the office will be closed.
If you are living on campus and need to chat to anyone, just give +44 (0) 1707 281010 a call and ask to speak to a Resident Assistant (RA). Our out of hours RA team will be available 24/7 over during the holiday, so there is always someone you can call.
You can also call the free 24/7 wellbeing helpline at any time.
Ask Herts
The Ask Herts Hutton (College Lane) and Ask Herts de Havilland Hubs will remain open throughout the summer months with the following opening hours in place:
Mondays, Wednesdays and Thursdays: 10.00 - 16.00
Tuesdays: 11.00 - 16.00
Fridays: 10.00 - 15.45
The Ask Herts Innovation Hub will be closed until the 23 September.
All Ask Herts Hubs will close on Thursday 15 and Friday 16 August for Clearing activities and on Monday 26 and Tuesday 27 August due to the Bank Holiday and a UH Closure Day.
Any ad-hoc changes to our opening hours can be found via the link below.
Click for more information about the Ask Herts Hubs.
You can also search online for answers to all your questions using our Ask Herts portal.
The Forum bar and nightclub
The Forum bar and nightclub will be closed from Saturday May 11th until Saturday 21st September.
Students' Union
The Students' Union will remain open on College Lane, Monday to Friday 10:00 – 16:00 during the summer other than Friday 28th June for a staff team day and August 26th & 27th due to the Bank Holiday and a UH Closure Day.
Our office on de Havilland will remain closed throughout the summer period.
Advice and Support (College Lane) |
|
Monday 13 May – Friday 21 September |
Monday - Friday, 10.00 - 16.00 |
Friday 28 June | Closed |
Monday 26 August | Closed |
Chaplaincy
Both The Key and The Multi Faith Space will be open as normal but will be closed on Monday 26 and Tuesday 27 August 2024.
Day Nursery
The Nursery is open between 08:00 – 18:00 (Monday – Friday).
It will be closed on Bank Holidays and in between Christmas and New Year, in line with the University closures.
It will also be closed half day on Thursday 04 July 2024 from 13:00 for a staff team afternoon and on Friday 05 July 2024 for staff training.
The Nursery will also be closed on Tuesday 27th of August for the University closure day.
For further information please call 01707 284448 or email nursery@herts.ac.uk
Security and Emergencies
If you need any assistance during the Summer break, please contact our out of hours security team:
- Out of hours security +44 (0) 1707 281010 (internal extension 1010)
In cases of emergency, please call the Emergency Line:
- Emergency contact +44 (0) 1707 285555 (internal extension 5555)
Uno buses
For changes to Unobus services, please visit the Unobus website.