ℹ️We provide advice, support, and activities to help you stay safe, build friendships, and enjoy living on campus.
- If you feel lonely, isolated, or need support, you can email us at reslife@herts.ac.uk
- You can also email us if you have ideas, resources, or student groups that could help build a stronger community.
- The Residence Life and Safeguarding team
- Code of conduct, accommodation contents insurance, & how to report an issue/crime whilst living on campus
- What if I have been asked to attend an investigatory meeting?
- Support available for students
Residence Life and Safeguarding team
The Residence Life Officers support students living in university accommodation across both campuses.
They provide:
- Advice and support for students in accommodation
- A safe and confidential space to talk
- Help with welfare, wellbeing, and accommodation issues
Meetings can be in person or online.
Resident Assistants (RAs)
Resident Assistants (RAs) are trained students who live in accommodation and are part of the Residence Life and Safeguarding team.
They can help with:
- Advice or support in accommodation
- Community activities and events
- Help during urgent situations
⏰ Out of hours support
If you need to speak to a Resident Assistant outside office hours:
📞 Call Security: 01707 281010
Security will ask for your contact number so the RA can call you back.
👉 For more information about support in accommodation.
Important information for students in accommodation
Find guidance on:
- Code of Conduct for residents
- Campus accommodation contents insurance
- How to report an issue or crime while living on campus
⚠️ If you experience or witness a crime:
- Report it to Security and the Residence Life and Safeguarding team immediately.
- You may also be encouraged to report the incident to the police, and we will support you through the process.
If you are asked to attend an investigatory meeting
If you are invited to a meeting:
- You will receive an appointment with a Residence Life Officer
- Meetings usually take around 30 minutes
- They normally take place in the Residence Life and Safeguarding team office
⚠️ It is important that you attend the meeting.
If you cannot attend due to a lecture or exam, contact the Residence Life Officer before the meeting to rearrange.
Support available for students
There are many support services available at the university:
Community Liaison & Support Officer
Advice and guidance for students living off campus.
International Student Support Officer
Supports international students and organises events and community activities.
Student Wellbeing
Support for mental health, disability, health, and emotional wellbeing.
Chaplaincy
Quiet spaces for reflection, prayer, or meditation.
Active Students
Free activities to meet new people and try something new.
Students' Union
Student societies, activities, and an Advice and Support Centre.
Student Space
Online mental health support for students, funded by the UK Government and hosted by Student Minds.