- When can I view my exam timetable?
- I received an email about my timetable, but I can't see it
- Where can I find the general timetable?
- Why is an exam missing from my timetable?
- I have a Study Needs Agreement (SNA) and I have been allocated the wrong exam room
- Which calculators are approved for exams?
- How can I check whether my calculator is approved?
- What happens if I bring the wrong calculator?
- Where is my exam room?
- I'm driving to campus. Where can I park?
- I do not have an ID card. What should I do?
- Are electronic ID cards accepted?
- What happens if I am late for an exam?
- What happens if I leave an exam early due to illness?
- Where can I find the university Exam Regulations
When can I view my exam timetable?
You will usually receive an email at least four weeks before the exam period confirming that your timetable is available.
For referred or deferred exams, timetables are normally released one week before the exam session.
I received an email about my timetable, but I can't see it
Your personal exam timetable is available through the Publish timetable portal.
If you are having technical issues accessing your timetable, contact the Library and Computing Services Helpdesk.
Where can I find the exam timetable?
The general exam timetable is available on the Exam Information page when published.
You should always check your personal timetable on Publish first, as this contains your individual exam schedule.
Why is an exam missing from my timetable?
If you think an exam is missing, email exams@herts.ac.uk with the module title(s) you expect to be taking.
The Exams Team will investigate and confirm whether the exam should appear on your timetable.
I have a Study Needs Agreement (SNA) and I have been allocated the wrong exam room
If your exam arrangements do not appear to match your approved SNA, email exams@herts.ac.uk as soon as possible.
Include:
- Your student number
- The exam(s) affected
The Exams Team will check your arrangements with Student Wellbeing and update you.
Which calculators are approved for exams?
Only approved Casio calculators may be used in exams where calculators are permitted.
Approved models include all variants of:
- Casio fx-82
- Casio fx-83
- Casio fx-85
- Casio fx-260
- Casio fx-300
- Casio fx-991
For example, a Casio fx-82MS is permitted because it is a variant of the fx-82 model.
A Casio fx-115 is not approved and will be removed from the exam room.
For full details, see the list of approved calculators for exams.
How can I check whether my calculator is approved?
Email a photo of your calculator to exams@herts.ac.uk and the Exams Team will confirm whether it can be used.
What happens if I bring the wrong calculator?
Calculators cannot be shared during an exam.
The Exams Office does not provide spare calculators. If your calculator is not approved, you will need to complete the exam without one.
Where is my exam room?
Your exam location will be shown on your timetable.
To find your room, use the University's wayfinding app.
We recommend visiting the campus before your exam so you are familiar with the route.
I'm driving to campus. Where can I park?
Students can park on:
- College Lane campus
- The Park and Ride
Student parking is not available on de Havilland campus unless you have a valid extenuating circumstances permit.
Find out more on the Parking at Herts page.
I do not have an ID card. What should I do?
Before your exam, visit an Ask Herts desk to request a temporary exam ID.
If you are already in the exam room, tell an invigilator immediately.
Are electronic ID cards accepted?
Yes. You can use an electronic ID card during the identity check.
Once your identity has been confirmed, your device must be switched off and stored in the box beneath your desk before the exam begins.
What happens if I am late for an exam?
Late arrivals cannot be admitted to the exam room under any circumstances.
Official exam times are based on the University's central digital clocks. Exam room doors close when the clock reaches the scheduled start time (9:30am or 2:15pm).
If you arrive late:
- de Havilland campus students should report to N212
- College Lane students should report to B162
The Exams Office will provide a late-slip email confirming that you attended campus but arrived after the exam started.
Please note:
- A late slip does not allow entry to the exam.
- A late slip cannot be used as evidence for an Exceptional Circumstances claim.
- The Exams Office cannot advise on Exceptional Circumstances outcomes.
You may wish to contact your Module Leader for guidance.
For more information, visit the Exceptional Circumstances page.
What happens if I leave an exam early due to illness?
If you leave an exam due to illness, the invigilator will provide information about the Exceptional Circumstances process.
For advice about your application, contact the Student Cases Team:
Email: exceptionalcircumstances@herts.ac.uk
Phone: 01707 285858
You can also read the guidance on the Exceptional Circumstances page.
Where can I find the University Exam Regulations?
You should familiarise yourself with the University's exam rules and regulations.