Skip to main content

Office of the Dean of Students

The Office of the Dean of Students is committed to helping students with their studies, and outside of their studies. Our staff are made up of professionals in diverse roles, who are passionate about their role in student success.

The Office of the Dean of Students has a wide range of responsibilities including:


Based in a purpose–built, multi-faith and multi-cultural centre. Both students and staff are welcome to take time out for the spiritual side of life.

Community Partnership Office Improves and impacts on community-based engagement and interaction with the local community.
Student Procedures

Our Student Procedures team support the investigation and administration of complaints and appeals. They also organise Student Academic Misconduct Panels and Student Disciplinary Panels and manage the correspondence and documentation associated with this process.

Student Support & Welfare teams

The Student Support team is made up of our Resident Life (on campus) and Community Officers (off campus), who  are responsible for the welfare, pastoral care and discipline of all students. For off campus support please see also Community Liason & Support Officer.

Student Wellbeing A range of professional, specialist services to support you with counselling, mental health, disability and health related issues. 
Medical Centre On the College Lane campus, specifically developed to meet the needs of students living on campus or in the local area.
University Day Nursery On the College Lane Campus, provides childcare facilities for use by both students and staff.

Further information can be found on the UH main website.


Please see below for some external resources which you may find helpful:

  • Student Minds is a UK student mental health charity. They have created an interactive guide to help students to successfully transition into university; it includes information about time management, relationships, identity, finances, sexual activity, mental illness, suicide, addictions, where to get help and more
  • Citizens Advice is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.
  • Information from the government website for funding education for 16-19 year olds
    • For schools, colleges, local authorities and independent learning providers.
  • NUS website - the National Union of Students represents students to ensure you feel listened to, supported and empowered. Over 600 Student Unions are part of NUS.
    • Also provides a wonderful student discount card, which you can sign up to here.
  • Samaritans - a 24-hour confidential emotional support to anyone in crisis or experiencing suicidal thoughts.
    • Contact the Samaritans here.

Contact Us

Medical Centre

Student Wellbeing

Today 09:00 - 17:00
Please call us to make an appointment to discuss your needs. Please do not visit the premises unless asked to do so; due to Covid-19 all queries are being dealt with over telephone and e-consultation.
Medical Centre, College Lane

The Day Nursery

Student Life

Today 08:00 - 18:00
Day Nursery, College Lane

Community Student Support Officer

Office of the Dean of Students

Today 08:30 - 12.30
We are out of the office quite a lot, due to carrying out regular off-campus house visits. If you call please leave a message.
Room B440, College Lane

The Office of the Dean of Students

Student Wellbeing

Today 09:00 - 16:00
Office of the Dean of Students, College Lane

Herts Success

Learning and Teaching Innovation Centre

Today 09:00 - 16:00
Learning and Teaching Innovation Centre, De Havilland

Student Wellbeing

Today 8.30 - 16:00
Student Wellbeing is closed at weekends and during holiday periods.
Hutton Hub, College Lane

The Chaplaincy


Today 08:00 - 21:00
Please check Ask Herts 'Chaplaincy: how can we help?' for up-to-date information
The Key, The Multi Faith Space, College Lane
Today 08:00 - 21:00
The new Multi Faith Space on the de Havilland Campus offers a shared space for those of all faiths and none to take some time out in prayer and reflection or to come and connect with others exploring faith.
The Multi Faith Space, de Havilland, de Havilland