Academic Support

Find out what studying style works best for you, where you can study on campus and how to get support when you need it.
How do I stay engaged with my studies? To get the most from your studies at Herts, you need to attend teaching sessions, use Canvas regularly and stay engaged with your learning. Find out what you need to do, how to check your engagement and where to get support.
How to make a complaint to the University Find out how to make a complaint, the deadlines for each stage of the complaints procedure, and what to do if you are unhappy with the outcome.
How to write a complaint to the University Learn how to write a clear and professional complaint, what information to include, and how to follow the University of Hertfordshire's student complaints process.
Reasonable adjustments for exams and in class assessments As part of your Study Needs Agreement you might be offered extra time or rest periods to support you to manage your conditions during exams and assessments.
Request for voluntary suspension from your studies (Defer). Defer your studies (voluntary suspension) Find out how to take a break from your studies, what to consider before making your decision, who can support you, and how to apply for a voluntary suspension.
Student Code of Conduct, Herts Experience Manifesto and non-academic misconduct Find out about the Herts Experience Manifesto, the Student Code of Conduct, your responsibilities as a student, and how the University deals with non-academic misconduct.
Using AI tools in your studies and assessments Find out which AI tools you can use at Herts, when AI is allowed in assessments, how to use AI safely, and when you must declare your use of AI.
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