Skip to main content

Student engagement monitoring

Find out how to check your engagement in your studies both on campus and online

We are here to support you to get the best out of your time at the University of Hertfordshire. It is important that you are engaging with your studies by attending on campus and online teaching sessions as well as accessing the material and support available on Canvas. See our Engagement Policies for Home Student and for Students on a Visa

What do I need to do?

  • Register your attendance each time you attend classes on campus by swiping your ID card on an electronic Check-In reader in the room at the start of your teaching session. See Using the attendance readers for more information.   

And

  • Log into your Canvas module regularly to access your learning and teaching resources which will register how you are engaging with your course.

Please note that Tier 4/Student visa students are required to engage in mandatory attendance checks to ensure that the University remains compliant with Home Office regulations.  For more information see: ask.herts.ac.uk/international-student-attendance

Monitoring your engagement

We are here to support you every step of the way to make sure you are getting the help you need when you need it. 

Where our records show that over a two-week period, you have not swiped your ID card on any of the campus readers or logged into your Canvas module we will:

  • Send you a reminder email to log onto your modules and swipe in at your on-campus teaching sessions.

If you are an international student, you will receive an email if you have not swiped in for two weeks, even if you have logged on to Canvas during that time.  This is to evidence compliance with student visa regulations.  More information for international students ask.herts.ac.uk/international-student-attendance

  • Provide contact details for pastoral support, ID card queries, and the Helpdesk for login issues.
  • After four weeks, a further reminder email will be sent. If our records continue to indicate that you are not engaging with your studies this may affect your ability to continue on your course.  See our Engagement Policy for further information.

To ensure you receive emails from the University, please visit the Ask Herts page on managing your emails to and from the University.

Please see how to get help below for information on what to do if you are struggling to engage with your studies.

View your engagement data

You can view your engagement data via your My Learning Dashboard on your StudyNet homepage.   Here you will find learning data related to your academic progress and course engagement.  Your personal tutor will have access to this data and will use this and your course engagement information to help support your academic progress and wellbeing. 

For more information about how we are using your learning data to help you make the most of your studies here at the University of Hertfordshire please see My Learning Dashboard ask.herts.ac.uk/my-learning-dashboard

How to get help

Find out more

For more information about the Personal Tutoring support available to support you during your studies here at Herts please see ask.herts.ac.uk/personal-tutoring.

For more information about how we are using your learning data to help you make the most of your studies here at the University of Hertfordshire please see ask.herts.ac.uk/my-learning-dashboard

Contact Us

Student Wellbeing

Today 8.30 - 17:00
Student Wellbeing is closed at weekends and during holiday periods.
Hutton Hub, College Lane

Helpdesk - Library and Computing Services

Library and Computing Services

Today - Open 24 Hours
Please refer to the LCS Service Status page for updates on service availability. https://status.herts.ac.uk. Online and telephone support is available 08:00 to 18:00 Monday - Friday with telephone support only available outside of these times.

Ask Hutton

Student Enquiries and Enrolment Team (SEET)

Today 09:30 - 16:30
***Please note - The University will be closed for the bank holiday weekend, Friday 29th March to Monday 1st April***

Ask Innovation

Student Enquiries and Enrolment Team (SEET)

Today 09:30 - 16:30
***Please note - The University will be closed for the bank holiday weekend, Friday 29th March to Monday 1st April***

Ask de Havilland

Student Enquiries and Enrolment Team (SEET)

Today 09:30 - 16:30
***Please note - The University will be closed for the bank holiday weekend, Friday 29th March to Monday 1st April***