About your ID Card
For security purposes, all students are required to wear their University of Hertfordshire ID Card while on campus. Your ID Card not only identifies you, but also allows you access to University buildings and facilities, and registers your attendance.
ID cards must always remain in your possession and should never be handed to another student. You should record your attendance at all lectures you attend using the attendance readers on campus; you must not give your ID card to another student to swipe your attendance or swipe your attendance and then leave the lecture as this may result in disciplinary action.
- How to collect your ID card
- What to bring when you collect your ID card
- ID cards - returning students
- Using your ID card
- Virtual ID cards
- Physical ID cards - Distance Learning
How to collect your ID card
- Home/EU students: Please collect your ID card at your earliest convenience from any of the Ask Herts Hubs
- International students: You will receive your ID card at your Registration appointment
⚠️ You cannot be issued with an ID card until you have completed Online (Stage 1) registration.
We encourage you to upload your photo before collecting your ID Card to save time. You will be given this option in the 'To Do' section of your student portal once you have completed Online (Stage 1) registration.
If you are unable to provide a photo adhering to the University ID card photo specification, we can take one for you at one of the Ask Herts Hubs or during your registration appointment.
What to bring when you collect your ID card
ID cards can only be collected in person, where you'll need to prove your identity with a photographic ID such as a passport, or full or provisional driving licence. We'll accept digital copies. This applies when collecting a new ID card, a replacement ID card or a confiscated ID card.
If you have changed your official name since birth and do not have new photographic identification in your changed name, please ensure you have another form of official documentation with you such as deed poll, marriage, or divorce certification.
ID cards - returning students
Your ID card is valid for the duration of your programme of study, so keep hold of it - we will not issue a new ID card each year. If you lose your ID card, you will need to buy a replacement card.
Using your ID card
After collecting your ID card, you will need to update it at one of the update points to link it completely with our systems. Please wait at least two minutes before you try, as it will take time for our ID systems to update.
There are ID card update points around campus, including the Learning Resources Centre (LRC) entrance gates.
- To update your ID at the LRC, first remove the card from any holder or wallet.
- Now hold the card down on top of the gate on your right-hand side - it could take up to 30 seconds, so please be patient and do not move your card
- The gate will open once the card has been updated.
- The next time you use your ID card to enter the LRC it will open immediately if you have correctly updated it as above.
- You may have to update it again if you only use your ID card infrequently.
If you are a new student, you will need to allow 24 hours after collecting your ID card to be able to use it on the print, copy and scan devices on campus.
You will need your student ID card to:
- Borrow books
- Borrow and return laptops
- Use the print, copy and scan devices on campus
- Uno shuttle bus to get your student rate
- Record your attendance at your lectures (physical card only, not your virtual ID card)
All students, staff, and other Herts ID card holders should update their ID Card regularly, on an ID card update point, (we recommend at least every 2 weeks). If your ID card is not updated for 6 months, it will be removed from the Access Control system due to inactivity and you will need to collect a new ID Card from one of the Ask Herts Hubs.
Virtual ID cards
Once you have completed registration, download the Herts Mobile App where you can access your virtual ID card.
Virtual ID can be used for:
- Proof that you are a student or member of staff at the University
- Access to both College Lane and de Havilland LRC
- Access to Hertfordshire Students' Union events
- Proof of eligibility for any discounted University of Hertfordshire ticket on UNO bus
Currently, you cannot use your virtual ID card to borrow books or laptops from the LRCs, and you cannot use this to register your attendance.
Please note that when on campus you must still have your physical ID card visible for security reasons.
Physical ID cards - Distance Learning
Physical ID cards are issued to students who are studying on campus, and are used for accessing rooms, the LRC and registering your attendance for your lessons held on campus.
If your studies are remote and not held on campus, you do not need to have a physical ID card, although you can upload a photo for your virtual ID card. We are unable to post physical cards to students studying remotely for security reasons, but if you are able to visit the University in person, you can collect it in person. (Please consult our opening hours.)
You can use your virtual ID card for many student discounts, or sign up to sites such as UNiDAYS, Student Beans and TOTUM for further offers.